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          Find a Location

          La-Z-Boy Furniture Galleries has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • La-Z-Boy Furniture Galleries

              2248 Watt Ave Sacramento, CA 95825-0529

            • La-Z-Boy Furniture Galleries

              396 N Sunrise Ave Roseville, CA 95661-3025

            • La-Z-Boy Furniture Galleries

              756 Ikea Ct West Sacramento, CA 95605-1621

            • La-Z-Boy Furniture Galleries

              8265 Sierra College Blvd Ste 314 Roseville, CA 95661-9403

            • La-Z-Boy Furniture Galleries

              12190 Tributary Ln Gold River, CA 95670-4508

            Business ProfileLa-Z-Boy Furniture Galleries

            Furniture Stores
            Multi Location Business

            Contact Information

            2248 Watt Ave

            Sacramento, CA 95825-0529

            Visit Website
            (916) 751-2600

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            La-Z-Boy Furniture Galleries offer furniture sales. 

            Business Details

            This is a multi-location business.

            Find a Location

            La-Z-Boy Furniture Galleries has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • La-Z-Boy Furniture Galleries

                2248 Watt Ave Sacramento, CA 95825-0529

              • La-Z-Boy Furniture Galleries

                396 N Sunrise Ave Roseville, CA 95661-3025

              • La-Z-Boy Furniture Galleries

                756 Ikea Ct West Sacramento, CA 95605-1621

              • La-Z-Boy Furniture Galleries

                8265 Sierra College Blvd Ste 314 Roseville, CA 95661-9403

              • La-Z-Boy Furniture Galleries

                12190 Tributary Ln Gold River, CA 95670-4508

              Location of This Business
              2248 Watt Ave, Sacramento, CA 95825-0529
              BBB File Opened:
              12/27/1989
              Years in Business:
              41
              Business Started:
              8/15/1983
              Business Started Locally:
              8/15/1983
              Business Incorporated:
              9/17/1965
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 119568 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 799 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 119564 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 119565 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 119567 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 127177 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 154491 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 162346 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 19830 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • La-Z-Boy, Inc.
              Business Management
              • Mr. Jim Reego, President
              • Ms. Sheila Strong, Executive Vice President
              • Mr. Bodeen Ganhutagarngid, Vice President of Operations
              • Mr. Aaron Grace, Manager of Customer Care
              Contact Information

              Principal

              • Mr. Aaron Grace, Manager of Customer Care

              Customer Contact

              • Mr. Aaron Grace, Manager of Customer Care
              Additional Contact Information

              Fax Numbers

              • (916) 751-3471
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              19 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/03/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              ON 3/11/24 I purchased a new chair from Lazy Boy Furniture in ************. This chair was a bran new model and required it to be ordered so a down payment was made and the chair was received on about 4/29/24. Upon delivery, the chair had a defective phone charging station and I attempted to contact the store to make an appointment for ***airs. After considerable hassle of no return calls, I finally texted the sales *** and she made the appointment. Approx 2 weeks later, a ***air tech came out to make ***airs. Within 1 hour the charging station was not working. WE REPEATED THIS PROCESS 3 TIMES with no success. Through this process, the ***air *** was referring to every possible reason why it wasn't working other than to simply admit it was a defective design..... very insulting. This back and forth has been going since May and now Lazy Boy finally admits they have a defective product and instructed me to come in to pick out a new chair.. I was also informed the chair I had originally purchased was no longer available so a new model would be in order. Upon finding a chair that I liked, there was an approximate credit due to me of about $2,500 because I had purchased a much less expensive chair. Upon processing the new purchase, I was only then informed that ONLY A STORE CREDIT would be given for the $2,500 difference in purchase price. This is not acceptable..... I purchased a chair that was defective. They were not able to ***air or ***lace the chair that I had originally purchased and given their abhorrent business practices, I would never do business with them again!! Very simple..... They are welcome to their chair when I get a refund for the $3530.50 paid. Thank you!
              Read 18 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Wendi B

              10/27/2022

              Awful, terrible customer service. They take your money at store (Chico, CA) at full price and then you are at their mercy. Took over 4 months to get furniture and then the chair that came didn't match chair purchased in showroom. First one made in USA and second made in Mexico and of very different quality. As of today, 10-27-22, I have spent over 7 hours trying to reach customer service to get service call. Once third party vendor technician came out, he ordered parts to repair sub quality chair. When parts arrived at my home you are required to call into Comfort Care center again to schedule ANOTHER appt. This time I spent over 2 hours trying by text and on hold by phone to get response from customer service. RUN AWAY AS FAST AS YOU CAN FROM THIS COMPANY. IT IS NOT WORTH THE MONEY SPENT FOR THEIR PRODUCT. Shame on me as the last La-Z-Boy chair was also a dud and I should have know better than to purchase from them again. AWFUL, TERRIBLE, BAD!!!!! I would give zero star rating if possible.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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