We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          My Chevrolet has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMy Chevrolet

            New Car Dealers

            Contact Information

            444 Auto Center Cir

            Salinas, CA 93907-2500

            Get Directions
            Visit Website
            (831) 444-4000

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 58

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            444 Auto Center Cir, Salinas, CA 93907-2500
            BBB File Opened:
            10/11/1989
            Years in Business:
            58
            Business Started:
            1/1/1966
            Business Incorporated:
            1/30/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • My Chevrolet, Inc.
            Business Management
            • Rick Ray, Operations Manager
            Contact Information

            Principal

            • Rick Ray, Operations Manager

            Customer Contact

            • Rick Ray, Operations Manager
            • Aida Davilla, Controller
            Additional Contact Information

            Fax Numbers

            • (831) 444-4001
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/10/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Purchased a 2020 Chevrolet in December of 2019. Starting in February of 2020 I have had to have the fuel injectors replaced two times, along with the muffler, catalytic converter, water pump and vacuum pump. This is in addition to the electrical issues I am still dealing with which include having to reprogram the key fobs, replace the key fobs, Bluetooth connectivity issues and electric seat issues. The day after I picked up the vehicle from having the water pump replaced is when the bacc pump broke. I nearly crashed as a result do you the brakes going out and was stoped by the emergency braking system. I gave MY Chevrolet the opportunity to speak with me to come up with a resolution but the were not interested and told me to contact GM. I contacted ***************** law division the day before my brakes went out after picking up the vehicle for the water pump. After the brakes went out the next day I have left two voicemails and sent an email asking for a call. Its going on two weeks and am still waiting for the call and have to take my vehicle in again for the seat issues.
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Patricia O

            12/22/2021

            If you are looking to buy a vehicle that comes with a company name that is reputable and stands by it's customers, DON'T purchase your vehicle at MY CHEVROLET at the Salinas Auto Mall. I had a brand new 2021 Chevrolet Silverado Trail Boss literally breakdown in front of the dealership. This was on 12/11/21. They offered me no rent a car since their loaner cars were all out. I suggested a rent a car since I was stranded due to not living in the area. Never got a rent a car, the excuse was that the rental car place hung up on them twice. I ended up having to purchase a new reliable vehicle in order to get home because MY CHEVROLET was not concerned about me being stranded. My Truck is still waiting on parts to arrive at the Dealership and as of now 12/22/21. I asked for a Manager or person in charge on 12/11/21 and was told they had no such person available since it was the weekend. I have yet to talk to a Manager or person in charge for what happened to me. They clearly are not interested in apologizing for selling me a vehicle that did not clearly meet expectation. Till this day I remain upset since the person they have so called helping me (Luis), has no customer service skills either. This company clearly is after the money and then wants nothing to do with their customers. I will never recommend this place!

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.