We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          The San Diego Union-Tribune has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileThe San Diego Union-Tribune

            Newspaper
            Multi Location Business

            Contact Information

            600 B St Ste 1201

            San Diego, CA 92101-4505

            Visit Website
            Email this Business
            (619) 718-5200

            Customer Reviews

            1.2/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            52 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers newspaper and digital publications and offers multi-media advertising solutions including print, digital and direct mail services.

            Business Details

            This is a multi-location business.

            Find a Location

            The San Diego Union-Tribune has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              600 B St Ste 1201, San Diego, CA 92101-4505
              Email this Business
              BBB File Opened:
              5/1/1958
              Years in Business:
              66
              Business Started:
              5/1/1958
              Business Incorporated:
              12/6/2012
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Tribune Publishing Company LLC
              Business Management
              • Mr. Paul Ingegneri, VP Sales & Marketing
              • Ms. Beverley Jacobs, Executive Assistant
              • Ms. LaRena Ryan, Director of Customer Service
              • Ms. Karen Orn, Accounts Payable Staff
              • Ms. Christine Barbara, Trade and Events Marketing Manager
              • Ms. Kat Wang, Manager
              Contact Information

              Customer Contact

              • Ms. Beverley Jacobs, Executive Assistant
              • Ms. Kat Wang, Manager
              Additional Contact Information

              Fax Numbers

              • (619) 293-2432
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              52 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/14/2024

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              Hello,I checked my bank statement I realized I was charged mistakenly from San Diego Union Trib. The first charge was on May 1st of $24. The second charge was on June 21 of $23.71. The third charge was on August 16th of $23.71. The fourth charge was on October 11th of $23.71.I have never subscribed the service from *** Diego Union Trib. I tried to call them so many times and the issue was still not addressed. Every month I still have to be charged without my subscription.Please help me get these refund back!Thank you!
              Read 51 More Complaints

              Customer Reviews

              20 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Larry Z

              10/03/2024

              1) I cancelled my paper within time limit for cancellation and they still billed my credit card after they stopped delivering my paper.2) they said my delivery ran THOUGH the 27th. I didn't get a paper that day and when I called about that, they said through means you don't get a paper that day. 3) FINALLY a supervisor said THEY would REQUEST a refund that would take 1-2 days to go through and then as much as 6 business days to be posted 4) The person that answers the phone will not put you through to a supervisor but says they can handle things. THEY CAN'T HANDLE ANYTHING TO DO WITH A REFUND, IF they put you through to a supervisor, you get to go through everything again.IF YOU STOP YOUR SUBSCRIPTION TO THE SAN DIEGO UNION-TRIBUNE be sure to continue to check your credit card or bank account for continued billing!5) They were going up from $40something to $70something and tried to get me to stay for $50 something. Then, after I said no, they billed me $70something.
              Read 19 More Customer Reviews

              Local BBB

              BBB Serving the Pacific Southwest, Central & Inland California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.