Business ProfileforCar Audio Express
At-a-glance
Related Categories
Business Details
- Location of This Business
- 463 Blossom Hill Rd #Frontage East, San Jose, CA 95123-3342
- BBB File Opened:
- 4/28/2008
- Years in Business:
- 16
- Business Started:
- 1/1/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Fadi Michel Assi, Owner
- Contact Information
Principal
- Mr. Fadi Michel Assi, Owner
Customer Contact
- Mr. Fadi Michel Assi, Owner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
John N
1 star03/02/2022
Meanwhile, i have to go elsewhere to get my vehicle serviced not that it's a big deal it's just an inconvenience to have to go elsewhere.
I can't figure out for the life of me why are these people are running a for. Chase their customers out. This guy even told one of my sons to leave his store. "His Store". For Real ? (I'm in disbelief)
Any How long story short I contacted B.B.B. to place a complaint.
My advise to Car Audio Express is don't treat customers like **** and chase them out of your store because they will just go somewhere else to some other Car Audio installer. End of story we paid $740.00 to another installer.
Car Audio Express Response
03/02/2022
This customer was extremely abusive to our store team members. We do not tolerate any abuse from customers to our staff.
Thank You
Customer Response
03/03/2022
This stereo system install was for my sons 20th Birthday gift. Car Audio Express has installed 3 or 4 other stereo systems in my vehicles in the past. There's no reason to be treated the way i was in front of my son. I'm going on 60 years old this is not my first rodeo ride.
I won't go to Car Audio Express Ever Again And i will pass ******* the word of mouth not to go there as well. Until they start treating their customers with more respect i will get my vehicles serviced else where. I'm placing a formal complaint with B.B.B., The city of San Jose Franchise Tax Board For Review, and with San Jose Board Of Cambers Of Commerce for licensing review.
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