Business ProfileforThe Plex
At-a-glance
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Business Details
- Location of This Business
- 800 Embedded Way, San Jose, CA 95138
- BBB File Opened:
- 4/11/2022
- Hours of Operation
Primary
- M:
- 4:00 PM - 11:00 PM
- T:
- 4:00 PM - 11:00 PM
- W:
- 4:00 PM - 11:00 PM
- Th:
- 4:00 PM - 11:00 PM
- F:
- 4:00 PM - 11:00 PM
- Sa:
- 8:30 AM - 11:00 PM
- Su:
- 9:30 AM - 11:00 PM
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Jasmyn M.
1 star04/09/2022
The Plex Response
04/13/2022
Thank you for taking the time to write a review of our facility and for expressing your concerns about our pricing. You are correct that we charge an 17% service charge on all food and beverage items. We have signs throughout the building, at all cash registers, and on the menus. I took the opportunity to do a walk through of our facility and ensured the signs are in fact present and visible. The service charge is also clearly displayed on your purchase receipt which you were given at time of purchase. The service charge is passed ******** to our staff as part of their compensation.
Kind regards,
Andrea Scott
President, The Plex
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