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          US Sports Camps, Inc. has 1 locations, listed below.

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            Business ProfileUS Sports Camps, Inc.

            Camp

            Contact Information

            1010 B St Ste 450

            San Rafael, CA 94901-2957

            Visit Website
            Email this Business
            (415) 479-6060

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1010 B St Ste 450, San Rafael, CA 94901-2957
            Email this Business
            BBB File Opened:
            7/14/2006
            Years in Business:
            26
            Business Started:
            10/27/1998
            Number of Employees:
            7
            Business Management
            • Mr. Steve Pence, President
            • Mr. Michael De Surville, Owner
            Contact Information

            Principal

            • Mr. Michael De Surville, Owner

            Customer Contact

            • Mr. Michael De Surville, Owner
            Additional Contact Information

            Fax Numbers

            • (415) 479-6061
              Primary Fax
            • (415) 526-5939
              Other Fax

            Phone Numbers

            Email Addresses

            Website Addresses

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            Customer Complaints

            6 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            07/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            July 30 2024 Just spoke to *** who refused to give a refund after my son sprained his ankle within the first hour of camp. I paid $355 for 3 days of basketball camp, and he said he would only give a voucher which I would have to use next summer for camp. I told him we would not be able to use the voucher for next summer, and he basically said too bad and was very rude. The camp also stated there would be lunch available for purchase on the information email, but when I dropped my son off, they said no lunch was available. After my son was injured, he said that the coach told him to continue to play which injured his ankle more. My son then called me from his cell to pick him up. I tried to call the center and the coach and went straight to voicemail. The 1800 number they give is useless as well. When a child is injured you would think someone would call me and let me know about this. Also, they don't even have the shooting machines or athletic trainer for injuries and the other equipment that they advertise. Just want to warn others of this company.
            Read 5 More Complaints

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Erik L

            07/27/2023

            Daughter signed up for camp with additional cost in case we needed to cancel. Camp changed dates due so we exercised option to get refund. They promised one in writing within a few days. Never credited. Then recharged our account two month later. Requested refund multiple times but they went dark. Still holding $800 of our money. Very shady business practices. Feel like weve been defrauded.
            Read 1 More Customer Review

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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