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Find a Location

Maxpro LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Maxpro LLC

      9448 Rush St South El Monte, CA 91733-1535

    • Maxpro LLC

      9448 Rush Street South El Monte, CA 91733

    Business ProfileforMaxpro LLC

    Motorcycle Supplies
    Multi Location Business

    Current Alerts For This Business

    Advertising Review:
    On September 26, 2022, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's websites, www.powersportsmax.com and www.motopartsmax.com. The company advertises:
    - "Parts Warehouse, Fast Delivery, Lowest Price"
    - "Lowest price 100% Guaranteed"
    - "Lowest Price Guarantee! We have the best prices, Period."
    - "Our prices are the best in this industry, we welcome our customers to look around and compare our prices with local dealers and other online vendors"
    - "We carry the high quality ATV quad and four wheeler parts and accessories for most models like Honda, Kawasaki, Yamaha, Roketa, Polaris, Suzuki, TaoTao, Can Am ATV quad and four wheeler at the best prices here."
    - "We have the largest selections for parts and carry more parts than any competitors."
    - "At PowersportsMax.com you can browse more than 400 vehicles online - that's 3 times, 5 times or 10 times more than the number of claimed to be offered by our competitors, which is why we are the "The Largest Motor Sports Vehicle Store Online.""
    - "We offer you the largest selections of dirt bike and pit bike parts for all models like Honda, Kawasaki, Yamaha, Roketa, Kawasaki, Polaris, Suzuki, TaoTao dirt bikes and pit bikes."
    - "No. 1 China Motorcycle parts brand, better done OEM."
    - "Welcome to Motorpartsmax Engine Parts department! Motopartsmax.com is the No 1 Chinese motorcycle engine parts distributor in US."
    - "Get Extra 30% Off Autumn Sale"
    - "Save up to 80%" and "Save up to 60%"
    - "12 Month Engine Warranty" and "Free 3 Months Parts Warranty"

    BBB challenged these claims based on the following BBB Codes of Advertising:
    1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
    9. Sales - https://www.bbb.org/code-of-advertising#Sales
    11. "Up to" price savings claims - https://www.bbb.org/code-of-advertising#Up_To_Price_Savings_Claims
    12. Lowest Prices, Underselling claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
    20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
    34. Claimed Results - https://www.bbb.org/code-of-advertising#Claimed_Results

    As of October 24, 2022, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    67 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Maxpro LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Maxpro LLC

        9448 Rush St South El Monte, CA 91733-1535

      • Maxpro LLC

        9448 Rush Street South El Monte, CA 91733

      Location of This Business
      9448 Rush St, South El Monte, CA 91733-1535
      Years in Business:
      18
      Business Started:
      6/1/2006
      Business Started Locally:
      3/1/2008
      Business Incorporated:
      1/13/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Powersportsmax.com
      • Power Sports Max
      • Bikes 2 Go
      • bikes2go.com
      • Powersports
      • Motopartsmax.com
      Business Management
      • Ms. Sandy Dou, Manager
      • Mr. William Chou, President/CEO
      Contact Information

      Principal

      • Mr. William Chou, President/CEO

      Customer Contact

      • Ms. Sandy Dou, Manager
      • Mr. William Chou, President/CEO
      Additional Contact Information

      Website Addresses

      Customer Complaints

      67 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      20 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      rich b

      1 star

      09/10/2024

      Purchased GK-02 11/24. Ran for <60mins and then stopped. I replaced the relay but the GoKart only ran another 15mins. My small engine mechanic has not been able to diagnose the problem because there is no available schematic and no one answers the phone at their contact number. So, no customer service is available and management will not come to the phone.

      Local BBB

      BBB of Los Angeles & Silicon Valley

      BBB Reports On

      BBB reports on known marketplace practices.

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