Business ProfileforKitchen Bath Collection

On 7/11/2024 I placed an order from Kitchen Bath Collection for 1 x Zelda farm house vanity with Carrara marble. I received an email confirmation the same day On 7/19/2024 I received an email regarding returns within 24 hours if you change your mind and a 1 year warranty. Here is what it says:All of our products are covered by a limited one-year manufacturer's defect warranty. The warranty period expires one year from the date of delivery of the item. If a product is found to have a manufacturing defect and the warranty has not expired, don't fret! We would be happy to repair and replace part or all of the item as necessary to resolve the defect. Labor costs and items that are included with a purchase as a free gift are not covered by the warranty. Any problem that is caused by abuse, misuse, improper installation or storage, or an act of God(such as a natural disaster) are not covered.I spoke with ****** before the delivery who explained that someone needed to be there to sign for it. As my house is being renovated my GC was there, inspected the outside of the box reported no damage and the driver placed the vanity in my living room.A month later when they were ready to install the vanity they opened the box. The top was cracked in several places and the cabinets are falling off the hinges.I sent an email asking for a replacement for which I was told I was outside the 30 day return. I read the warranty to ****** and she said it was for defects. I told ****** it was defective, it was broken. She replied that she would file a claim with the shipper. She then told me it was rejected because it was outside the return window. We spoke about how I believed this was not the shippers problem because the outside of the box was completely in tact and this is something that must've happened in the warehouse. I asked to speak to someone else and received an email from someone named *** who told me everything ****** already did.