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Find a Location

Arianne Jewelry has 1 locations, listed below.

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    Business ProfileforArianne Jewelry

    Jewelry Stores

    Additional business information

    Advertising Review:

    On October 26, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue "sale" claims on the company's website, https://ariannejewelry.com.

     
    The BBB Code of Advertising states that, "9.1 The unqualified term "sale" may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price. 9.2 Time limit sales must be observed. 9.2.1 For example, products or services offered in a "one-day sale," "three-day sale" or "this week only sale" should, as a general rule, be taken off "sale" and revert to the regular price immediately following expiration of the stated time. 9.3 Introductory sales must be limited to a stated time period, and the selling price should, as a general rule, be increased to the advertised regular price immediately following termination of the stated period. 9.4 Advertisers may currently advertise future increases in their own prices on a subsequent date provided that they do, in fact, increase the price to the stated amount on that date and maintain it for a reasonably substantial period of time thereafter. 9.5 If the advertiser, in good faith, decides at the end of the sale period to convert its sale price to a new regular price, it may do so if it no longer claims any savings. 9.6 The advertiser, in good faith, may decide to extend a time limit or introductory sale for a stated period. However, if that extension is for more than a short period of time, the advertiser must be prepared to substantiate that the offering is still a valid price reduction and has not become its regular price."

    As of November 21, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4804 Laurel Canyon Blvd # 813, Valley Village, CA 91607-3717
    BBB File Opened:
    7/19/2023
    Contact Information

    Customer Contact

    • Customer Service

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    KT D

    1 star

    10/02/2023

    Arianne did a great job with marketing on social media. I bit and ordered two items. I finally received tracking information on 8-20-23. I sent emails for support and received no help. 6 weeks later my items have not moved out of a *********** location with zero updates from Arianne regarding any issues that they are having delivering what I have ordered.I would not suggest ordering from them as there is little to no follow up and, bottom line, I still do not have the items that I purchased or been offered any accommodation for the wait time or a credit.

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