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Find a Location

Pickkey Urgent Care & Medical Spa has 1 locations, listed below.

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    Business ProfileforPickkey Urgent Care & Medical Spa

    Urgent Care Clinic

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    24372 Vanowen St, West Hills, CA 91307-2800
    BBB File Opened:
    9/8/2022
    Years in Business:
    4
    Business Started:
    12/1/2019

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Phoebe v

    1 star

    10/12/2024

    (********** location that's finally closed due to insurance fraud) I am writing to formally express my dissatisfaction with my recent experience regarding ******* treatments that I received for the treatment of my inner thighs, outer thighs, abdomen, back, and side thighs. My treatments were conducted on Friday, May 6, 2022, and I returned for a follow-up treatment on either Wednesday, May 25th or Friday, May 27th, 2022.Upon completion of both sessions, I experienced significant swelling, which I understood to be a common side effect. However, I was informed that this swelling would subside over time and that I could expect to see positive results within a few months. Unfortunately, despite allowing ample time for the treatment to take effect, I have not observed any of the promised results.Instead of achieving the body contouring I desired, I have become increasingly frustrated as I have not lost any inches from my abdomen or thighs. In fact, I have noticed an increase of one to two inches in those areas. This outcome is contrary to my expectations and the assurances I received regarding the effectiveness of *******. I initially sought treatment with the hope of reducing my size from a 6 to a 0, aiming for a slimmer appearance. Instead, I feel that I have merely remained a size 6, with a puffy appearance that I find unsatisfactory.I acknowledge that all cosmetic procedures carry certain risks and may not yield the same results for every individual. However, after undergoing two treatments and experiencing both pain and swelling without any improvement, I feel compelled to request a refund of the total amount I invested in this treatment, which is $6,000. I have patiently waited for results, but I must now conclude that this treatment has not met my expectations or delivered the promised outcomes. I believe it is fair to seek a refund under these circumstances, as I have not received the benefits that were represented to me at the outset of this process.

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