Business ProfileforHonda World

The year was 2021 and I was looking to buy a brand new car. My father and I have decided to go with a Honda Vehicle so we went to get try to buy one. We stumbled in a couple of gentlemen who helped us and insisted in helping us. They ran my credit and mentioned "it is high but weak" meaning I could probably not be able to pay to own the car. At this point, we had decided to just go home as we were not getting the deal we wanted to own a car. They continuously told us to lease and own and were telling us the benefits that comes with it such as being able to pay the amount that is due in a year of paying plus the down payment, as if you were paying to own. As we felt as if this was too good to be true, it was. As we met each other in the middle, we had came to the agreement that we were going to be able to get the deal we wanted. Since that was the case, I wanted to give ****** down to subtract it from the ****** of the cars total price. After this happened a weird vibe started happening where they were excited to the point of closing the deal and get the 10k. They were stumbling with their words trying to make small talk awkwardly. I did not think much of it until the case was almost closed and they signed off the WRONG car to me trying to get me out as fast as possible. I was confused but did not think much of it until our 1 year renewal of the lease which we went to refinance to only owe at least 20,000$ and to our surprise they only took down 5k$ and told us the down payment was only to pay less monthly on the lease and told us the 10k$ did not go to the car's overall payment. We were in shock and tried to get out of the situation but we were held hostage in a way as we were told we "would not get another deal like this." So we signed the new deal out of fear because we already got screwed over. This is our second time filing a complaint as the first time they tried to brush us off as if it was our fault. We were lied to and robbed out of hard earned money.