Business ProfileforPark It Right, LLC
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 2373 Central Park Blvd Unit 100, Denver, CO 80238-2300
- BBB File Opened:
- 7/30/2015
- Years in Business:
- 9
- Business Started:
- 6/8/2015
- Business Incorporated:
- 6/8/2015
- Type of Entity:
- Corporation
- Business Management
- Mr. Joel Perri, Owner
- Contact Information
Principal
- Mr. Joel Perri, Owner
Customer Contact
- Mr. Joel Perri, Owner
Customer Complaints
63 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
17 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Arabella G
1 star10/01/2024
Park It Right, LLC Response
10/03/2024
Dear BBB,
I hope this message finds you well. We are Park It Right Staff and writing on behalf of Park It Right, **** to inform you of our decision to terminate our participation in the Better Business Bureau (BBB)business program, effective immediately.
Park It Right has been a participant in the BBB program for the past eight years. During this time, we have consistently provided detailed and comprehensive evidence in response to every complaint filed against our company. Unfortunately, we have found that the program frequently rewards unsubstantiated claims and does not adequately acknowledge the extensive proof we provide.
Over the years, our company has received only five legitimate complaints, all of which occurred in our early stages of operation.The majority of complaints we receive are from individuals who failed to adhere to the parking rules on private properties. Unlike towing services, our immobilization (booting) services leave the vehicle in place, clearly indicating the violation. To ensure the validity of our enforcement actions, we take over 20 photographs per incident, documenting every detail.
The primary reason for the complaints against our company is the embarrassment violators feel when their vehicles are immobilized. Common excuses such as missed permits, missing signage, lack of warning, or brief parking durations are often cited to deflect responsibility from their actions.Despite our thorough documentation and irrefutable proof, our company has been unfairly rated with an "F" by the BBB.
We have also been informed that our rating could be improved to an "A+" if we paid a monthly fee. However, we believe in maintaining our integrity and do not wish to participate in a program that undermines the principles of fairness and accountability.
As a company dedicated to enforcing parking regulations and ensuring compliance, we stand by our actions and the evidence we provide. We will no longer allocate our resources to respond to unfounded complaints through the BBB platform.
We appreciate the opportunity to have participated in the program, but it has become clear that it no longer aligns with our values or serves our best interests.
Thank you for your attention to this matter.
Sincerely,
Park It Right, *** Staff
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