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Find a Location

ASF Payment Solutions has 1 locations, listed below.

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    Business ProfileforASF Payment Solutions

    Billing Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9127 South Jamaica Street Suite 200, Englewood, CO 80112
    BBB File Opened:
    8/6/1981
    Years in Business:
    51
    Business Started:
    1/1/1973
    Business Started Locally:
    1/1/1973
    Type of Entity:
    Corporation
    Alternate Business Name
    • American Service Finance Corporation
    • A S F International, Inc.
    • ASF International
    Business Management
    • Mr. Bill Line, Customer Relations Manager
    Contact Information

    Customer Contact

    • Mr. Bill Line, Customer Relations Manager
    Additional Contact Information

    Fax Numbers

    • (303) 914-2746
      Other Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    23 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael R

    1 star

    04/10/2024

    One star because I can't give a negative star rating. Another complaint about ASF Payments and canceling a gym membership, They have been withdrawing from my bank account since sending me a confirmation letter that my account was closed and everything was canceled. As of April 2 2024, they have gone into my account for the last six months and withdrawn for my gym membership. When I sent an email, they put the responsibility solely on the gym. I contracted the gym and the owners and they have said this has happened with ASF Payments several times. *** told me if I want my money back I had to provide proof. I did a bank search and sent them the results. Not good enough. I did a screen shot of my open bank statement and sent it to them. Not good enough. They are requesting my account information and full bank statement which by law they have no right too. That is a privacy breech. This is a joke of a company with a bunch of wanna be big collectors who think they are above the law like ********* LINE so they call themselves who's requested are ridiculous. It's not a lot of money, only $63.00 they have taken. But the principal behind all this is unlawful and the requests are ludicrous.

    ASF Payment Solutions Response

    04/17/2024

    Dear ***************,


    Im sorry to hear that youre not satisfied with the quality of service you received. We aim for nothing less than top-notch quality, and it seems weve missed the **** in your case.


    Thanks for bringing this to our attention! To help resolve this type of concern in the future we have implemented a few changes on our end, this will enable us to investigate further and ensure improvements are made.

    We are happy to report your case has been resolved and look forward to the opportunity to serve you in the future.

    Local BBB

    BBB Great West + Pacific

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