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            Business ProfileBlackBox Industries LLC

            Online Retailer

            Additional business information

            Additional Info:
            In November 2023, BBB investigated BlackBox Industries/Bulletproof Instruments, LLC business practices. This investigation was prompted by complaints, negative reviews, and the type of products the business advertises.  


             On 11/14/2023 and 11/29/2023 BBB sent an email/letter to BlackBox Industries regarding the investigation. The business has also been contacted several times regarding complaints.
             BBB left voicemails for BlackBox Industries as well but as of 12/04/2023 we have not heard back from the business.

            Based on the information detailed above, BBB cannot confirm the legitimacy of BlackBox Industries/Bulletproof Instruments, LLC.
            See all additional business information

            Contact Information

            1683 Sandoval Rd

            Fort Garland, CO 81133-8916

            Visit Website
            Email this Business
            (312) 388-9445

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business is an online retailer of stainless steel cannon bodies.

            Business Details

            Location of This Business
            1683 Sandoval Rd, Fort Garland, CO 81133-8916
            Email this Business
            BBB File Opened:
            8/9/2023
            Years in Business:
            11
            Business Started:
            11/18/2013
            Business Incorporated:
            11/18/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Bulletproof Instruments, LLC
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/06/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            ordered on 2-13-2024 with an estimated ship date of march. **** responded to my email on the 15th of February. Then 3-11 i asked for an updated and was told end of march. since then i have asked seven times for an update, response and even a refund. But have not heard back
            Read 4 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John D

            07/06/2024

            I ordered signal cannons from this company fifteen months ago and still have not received anything. With every query the representative has told me that they hired a new machine shop and that the cannons were being produced. I requested a refund at the one year **** and was told that there was no money for a refund. My bank was unable to reimburse me for the charge. I recommend avoiding business with this company.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Southern Colorado

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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