Business ProfileforDressin
Current Alerts For This Business
BBB received complaints from consumers alleging they were not receiving their Rewards from Dressin.
Mesisi Limited Company DBA Dressin is actively responding to their consumers' BBB complaints.
Mesisi Limited Company DBA Dressin has responded to BBB's inquiry for a pattern of complaint. The following is a summary of their response:
- Thoroughly review and verify the reward disbursements for accounts with genuine customer referrals. Ensure the reward funds for these accounts have been correctly and promptly issued.
- Currently, their services are only available to customers within the US. They have stated that they have restricted the shipping address field to the U.S.
- Additionally they have stated that they are implementing additional measures such as OTP (One- Time Password) verification to minimize the occurrence of fraudulent accounts and addresses.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2048 Wrangler Way, Grand Jct, CO 81507
- BBB File Opened:
- 7/18/2024
- Alternate Business Name
- Mesisi Limited Company
- Dressin.com
- Hours of Operation
Primary
- M:
- 9:00 AM - 6:00 PM
- T:
- 9:00 AM - 6:00 PM
- W:
- 9:00 AM - 6:00 PM
- Th:
- 9:00 AM - 6:00 PM
- F:
- 9:00 AM - 6:00 PM
- Sa:
- 9:00 AM - 6:00 PM
- Su:
- 9:00 AM - 6:00 PM
- Business Management
- Mr. Dongkai Chen, Registered Agent
- Contact Information
Customer Contact
- Mr. Dongkai Chen, Registered Agent
- Additional Contact Information
Email Addresses
- Complaint
- Inquiry
Customer Complaints
91 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tori G
2 stars08/20/2024
Dressin Response
09/23/2024
Thank you for your feedback. We were unable to locate your information in our store records based on the details provided.
Due to the recent increase in non-U.S. customers and the use of fabricated U.S. addresses, we have implemented some verification measures. It appears that your account has triggered an alert due to unusual activity, and we require a simple verification process to proceed.
If we do not receive the necessary verification documents or if they are not submitted within the allotted time, your order and rewards may be revoked. Once the verification is complete, everything will return to normal.
Please don't worry. If you have any questions or need assistance, feel free to contact us at ********************************** or call us at **************. We are here to help.
Best regards,
The Dressin Team
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