Business ProfileforAlpine Buick GMC

My *********** bought a car here April 3rd and in the 4 months we had it weve had to bring it in for service 4 times. The car goes limp, the engine and wrench light come on and if you try to go faster than about 50mph it revs like crazy. The first time was less than a month after getting it. We brought it in and it was fixed, a few weeks later it does the same thing, brought it in and it was fixed a few days later it does it again, brought it back and said its fixed. 1 1/* months later the same thing. We brought it in and here we are 4 WEEKS later with no progress. Half of his income is **** driving, so thats a month of missing out on 50% of his income. They NEVER call you with information on your vehicle, ever. And if you call them, no matter how many voicemails you leave or how many people tell you they will have someone call you with an update it never happens. They have been suspicious and playing games with us. We have been passed from person to person to person, ***** ***** Ritch, ******* Phet, ********* ******* Ray, ***** * mechanics. We are at a complete loss of what to do. A month of constantly reaching out to them, of nothing being done to the car other than aimlessly driving it around for 40 miles on week 1 which no one told us about until 9 days later, of being passed off and having to re explain our whole situation, a month of income out the window, after all that yesterday we are told our warranty doesnt cover the part and over a week ago the claim was declined (no one told us) and we now have to pay $3500 for a $1300 part and the rest is for labor. Oh and the part is on back order. So after the car has sat there, they tell us we have to pay for everything (even though our warranty somehow covered the last 3 occasions and it has been brought up about covering the turbo) including labor when all they have done is NOTHING. We could have fixed this a month ago. I will happily share the precise details of this but I am running out of space.