Business ProfileforDog Training Elite Denver

ABUSIVE!!!!I was working with a training company for my *** service dog. I have a paid contract with them. The owner a week ago abused my dog and when I addressed it I'm no longer allowed to work with any other trainer but the owner. They've said they won't let me work with any other trainers, including the one from colorado springs, who was amazing, and not abusive. that my only option going forward was to ONLY work with the owner. Despite this physically and mentally not being possible, they will not refund or offer any other options. I believe this is a direct form of abuse, manipulation, and ***************** March '24 they kept my dog through their program and when returned to me he had a bad infection on his neck. He had been bitten by another dog and had infected sores on his neck resulting in an emergency vet bill. After 6-8 weeks of back and forth and promises of refunds etc. I was told *********. Worked with other trainers that were great so continued with the program for public access training opportunities for my service dog.Earlier this month ****, the owner, and ***** his wife was present in a group class attendees. Took my dog and turned his stimulation collar up on full until *** was screaming and spinning in circles and growling. I completely disassociated due to one of my needs for a service dog. Then he said "that'll teach you to listen to me". Other members of the class checked in with me and I had to have a friend drive me home as I couldn't process.When I expressed concerns to the trainer from the springs that was suggested I work with (********, she was amazing) she suggested steps. I'm now told she was fired. That my only option moving forward is only to work with **** or *****. Even though I have directly expressed I'm physically and mentally unable to work with them. They have no other trainers they will let me work with our refund any of my training costs. This is not only an animal abuse situation, but a disability discrimination.