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          Find a Location

          Arsenal has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Arsenal

              null Littleton, CO 80128

            • Arsenal

              PO Box 3202 Bozeman, MT 59772-3202

            • Arsenal

              113 Cherry St Pmb 39874 Seattle, WA 98104-2205

            Business ProfileArsenal

            Photography Equipment
            Multi Location Business

            Contact Information

            Littleton, CO 80128

            Visit Website

            Customer Reviews

            1.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Arsenal has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Arsenal

                null Littleton, CO 80128

              • Arsenal

                PO Box 3202 Bozeman, MT 59772-3202

              • Arsenal

                113 Cherry St Pmb 39874 Seattle, WA 98104-2205

              Location of This Business
              Littleton, CO 80128
              BBB File Opened:
              8/8/2018
              Years in Business:
              7
              Business Started:
              2/23/2017
              Business Started Locally:
              2/23/2017
              Business Incorporated:
              2/23/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Arsenal Camera Assistant
              • North of You LLC
              • withArsenal
              Business Management
              • Mr. Ryan Stout, Managing Member
              Contact Information

              Principal

              • Mr. Ryan Stout, Managing Member

              Customer Contact

              • Mr. Ryan Stout, Managing Member
              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/11/2023

              Complaint Type:
              Delivery Issues
              Status:
              Unanswered
              On August 4 I ordered the Arsenal 2 from Arsenal in *******, *******. I was told it would ship in August. I have asked several times via email about shipping. I keep getting told "your unit should ship in several days". I have yet to receive any shipping information or the product itself. Their website states my shipping date was provided in my receipt. It was not. All that was stated is "August". It also states products are shipped within 2 days of the order. Clearly not even close to true.Nowhere in any receipt I have received from Arsenal does it state what I paid. The charge to my credit card says $363.99. Because it was more than a month ago that I ordered this, I do not remember what the amount was and if the charge on my card is accurate. I find it more than concerning that they never state the charge in any communication. I would suggest they can change the amount before submitting it to the credit card company.
              Read 3 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jenny w

              08/28/2023

              If I could give 0 stars I would. I originally ordered the Arsenal2 via pre order March 29, 2023. As of the 1st of July I had not received my order. So I reached out to customer service. The agent promised an immediate shipment. July came and went. August I had to email them again! Not once from the time I placed my order did I receive from Arsenal an email notifying me of any delayed shipment. In August, more promises to ship my Arsenal. I finally received an email "to confirm my shipment" which was noting more than a sales flyer to get me to by additional products.After many emails back and forth, I sent a reply on 8/26/23 to the agent to cancel my order. 8/28/23 just after 11:00am I received an email saying they were unable to stop my order. At 1:07pm I was given a **** tracking number. I sent a screen shot from the **** website on how to stop a delivery within the postal service with the tracking number provided. I also found a phone number and spoke to **** who said **** would be able to help me and contact me. Neither happened. The response I've been given is I have 90 days to return it if I'm not fully satisfied. I'm telling them I don't want it, to stop the delivery!! I don't want to hope I get my return accepted, I don't want to pay for return shipping!! I DONT WANT THE ARSENAL2 I PREORDERED OVER 5 MONTHS AGO!! If it's been this difficult to cancel my order I can only imagine how difficult it will be to return it. I am beyond angry and frustrated.
              Read 2 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

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