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          AutoNation Buick GMC Park Meadows has 1 locations, listed below.

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            Business ProfileAutoNation Buick GMC Park Meadows

            New Car Dealers

            Contact Information

            8101 Parkway Dr.

            Lone Tree, CO 80124

            Visit Website
            (303) 578-6093

            Customer Reviews

            1.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            8101 Parkway Dr., Lone Tree, CO 80124
            BBB File Opened:
            6/26/1998
            Years in Business:
            25
            Business Started:
            10/1/1999
            Business Started Locally:
            1/1/1978
            Type of Entity:
            Corporation
            Business Management
            • Mr. Mark Perry
            Contact Information

            Principal

            • Mr. Mark Perry

            Customer Contact

            • Mr. Mark Perry
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/27/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On Feb 17 2024, we purchased a 2021 ********** Atlas from AutoNation GMC Buick Park Meadows (AutoNation). At the time of purchase AutoNation indicated that they would handle repair of an issue that prevents the trunk door from latching along with a scratch to the front drivers side door, in addition to other concerns. The door was repaired at AutoNation on 2/19/24, but the quality of the repair was not satisfactory per inspection from two different auto body shops (********************* ********** and Status Symbol Auto Body, both in Colorado Springs). Specifically, the repair performed on the drivers side door left the panel too thin, and it is the opinion of Status Symbol Auto Body that the panel in question should be replaced. We notified Autonation of our dissatisfaction on the door repair several times, and as of this date have received responses indicating they would not pay for repairs outlined in "we owe" documents. We have obtained an estimate (attached) from Status Symbol Auto Body for the cost to repair both the issue with the trunk as well as to re-do the repairs to the drivers side door. As of now, this work is scheduled for August 2024. We were told by several Autonation employees that we could take the vehicle to any auto body shop that is convenient for us and AutoNation would fully reimburse wherever we went for the cost of the repairs. It is our expectation, based on the representations made to us by AutoNation at time of purchase and in subsequent telephonic communications, and the fact that AutoNation covered other repairs agreed upon at the time of purchase, that these repairs will also be fully paid for by AutoNation and that we will incur no expenses related to said repairs. This has not been fulfilled by AutoNation and they have in fact notified us that they will not being paying for any repairs on the vehicle.
            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Teresa C

            02/12/2024

            On December 22, 2023 I took my 2016 Buick Enclave to AutoNation Buick GMC at *************************************************************, because my check engine light was on and I couldnt go faster than 35 MPH. Also, my tire sensor light was back on. This is one of the updates I received from them, UPDATE: Did get a tech to hammer out what is going on with your vehicle today. Looks like the accelerator pedal and position sensor is failing. Also, found that 3 of the Tire Pressure Monitor sensors are not registering. The next Update was on December 26, 2023 Saw the history on the tire pressure sensor looks as though there was only one replaced at that time. Now, we have 3 that are not responding to the computer (batteries are probably dead in the other three). The check engine light is on for code P2138, faulty sensor not plausible - after testing found the accelerator pedal is not responding to the position sensor(repair estimate $556.64.That would leave us with the tire sensors $446.73+taxes. Just let me know how you want to proceed on the accelerator pedal, Pressure sensors, and the brakes and I will get them done as soon as we can. I responded by pointing out by screen shot though my My Buick APP that it shows that only one was not working and reminded them that on November 10, 2023 I paid for that one to be fixed.Once I received my SUV back my OnStar, and my My Buick App were no longer working, also now all my Tire sensors are showing they need to be replaced, even the one I paid to get fixed on November 10,2023. I was on the phone with OnStar for 45 minutes trying to see if they could tell me what was going on. They couldnt even find my SUV and recommended that I contact General Motors which I have. This Dealership came highly recommended but Im totally disappointed by the way they are doing me. Ill never go back to that dealership. The people that recommended them is heart broken by what has happened to me and refuse to return to get any work done on there vehicles.
            Read 3 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

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