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            • Lunastry

              268 Greenwood Ave Bethel, CT 06801

            Business ProfileLunastry

            Online Retailer

            Contact Information

            268 Greenwood Ave

            Bethel, CT 06801

            Visit Website
            (203) 493-0822

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

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            BBB Rating & Accreditation

            NR

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            Business Details

            Location of This Business
            268 Greenwood Ave, Bethel, CT 06801
            BBB File Opened:
            2/10/2021
            Business Management
            • Ms. Paola Wolff, Owner
            Contact Information

            Principal

            • Ms. Paola Wolff, Owner

            Customer Contact

            • Ms. Paola Wolff, Owner
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            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Cindy B

            02/03/2022

            I was excited to shop with them as their inventory was very unique in my opinion from a typical spiritual boutique, I was planning to make larger orders in the future for birthday gifts and to add to my collection. My first time ordering was a small order for a few things & I ordered 2 of one item. When my order came I had the other items but I only had 1 out of 2 that I ordered and paid for. I emailed their customer service to make them aware and I received a response asking me to take a picture of the inventory slip that came with the items which I did & I NEVER received a response. I even sent another email a week after and was completely ignored. Although it was a small item, perhaps it wasn’t worth shipping to me separately, but a simple apology & refund would’ve sufficed. I’m extremely disappointed. I was looking to purchase from them as a long time customer and now I know I will not take the risk again with the poor customer service.

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            BBB Serving Connecticut

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