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Find a Location

Hooked & Company has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hooked & Company

      4 Mountainview Ter Suite 301 Danbury, CT 06810-4116

      BBB Accredited Business
    • Hooked & Company

      PO Box 6113 Jefferson Cty, MO 65102-7000

    • Hooked & Company

      2931 E Mccarty St Jefferson Cty, MO 65101-4431

    • Hooked & Company

      2931 E McCarty St Jefferson City, MO 65101-4431

    • Hooked & Company

      915 W Harmony St Neosho, MO 64850-1630

    Business ProfileforHooked & Company

    Book, Compact Disc, and DVD Club
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1975

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hooked & Co (formerly Early Moments) has been bringing stories and learning programs to families since the 1960s. We’re proud to share nostalgic stories from Dr. Seuss, Disney, Baby Einstein, National Geographic Kids with families who cherish the lifelong memories they make reading together. In the 1980s, our history of reading instruction began with the creation of Hooked on Phonics. The program evolved over time, adapting to changing technology to create products that fit modern families. Now, these programs work together to bring families their first introduction to reading instruction, and plenty of stories to build a library that celebrates reading together (and independently!). We’re continually expanding our offerings to include additional subject areas, like Spelling and Math.

    Business Details

    This is a multi-location business.

    Find a Location

    Hooked & Company has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hooked & Company

        4 Mountainview Ter Suite 301 Danbury, CT 06810-4116

        BBB Accredited Business
      • Hooked & Company

        PO Box 6113 Jefferson Cty, MO 65102-7000

      • Hooked & Company

        2931 E Mccarty St Jefferson Cty, MO 65101-4431

      • Hooked & Company

        2931 E McCarty St Jefferson City, MO 65101-4431

      • Hooked & Company

        915 W Harmony St Neosho, MO 64850-1630

      Headquarters
      4 Mountainview Ter Suite 301, Danbury, CT 06810-4116
      BBB File Opened:
      2/1/1972
      Years in Business:
      64
      Business Started:
      12/28/1959
      Business Started Locally:
      12/28/1959
      Business Incorporated:
      8/19/2008
      Accredited Since:
      5/1/1975
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sandvik Publishing Interactive, Inc.
      • Early Moments
      • Hooked on Phonics
      Business Management
      • Mr. Robert Israel, President
      • Ms. Asheley Clune, Director of Customer Service
      Contact Information

      Principal

      • Mr. Robert Israel, President

      Customer Contact

      • Ms. Asheley Clune, Director of Customer Service
      Additional Contact Information

      Website Addresses

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Heather P

      1 star

      08/20/2024

      I tried to get the service they double charged my card and then said that they didn't accept my card as payments this is clearly a scam I would not suggest getting hooked on phonics for anyone their customer service is trash their employees are trash if your child needs help reading please seek other means to help them read because hooked on phonics is not a good company

      Local BBB

      BBB Serving Connecticut

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