We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Aqua Pool & Patio, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAqua Pool & Patio, Inc.

            Pool Contractors
            BBB accredited business

            Contact Information

            53 Newberry Rd

            East Windsor, CT 06088-9631

            Visit Website
            Email this Business
            (860) 623-9886

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/18/2011

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Aqua Pool & Patio, Inc. provides inground pool installation, as well as routine pool service, pool renovation, and pool repair.

            Business Details

            Location of This Business
            53 Newberry Rd, East Windsor, CT 06088-9631
            Email this Business
            BBB File Opened:
            5/1/1975
            Years in Business:
            54
            Business Started:
            1/29/1970
            Business Incorporated:
            1/29/1970
            Accredited Since:
            7/18/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Michael Giannamore, President
            • Mr. Gregg Pruitt, Vice President
            • Mr. Ron Giannamore, Manager
            • Mr. Blaine Grisel, Controller
            Contact Information

            Principal

            • Mr. Blaine Grisel, Controller

            Customer Contact

            • Mr. Michael Giannamore, President
            Additional Contact Information

            Fax Numbers

            • (860) 292-1033
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sarah B

            08/15/2022

            When AquaPool opened our pool, they did not two cleaning heads that should have been installed. In addition, they left at least half a dozen plugs in the bottom of our pool. One of these plugs got sucked into our main drain, breaking a valve and causing our pool equipment not to work properly. When we reached out to ask for a technician to fix what they broke, we were told nobody could come for 5 days. After over a week, we had no visit by a technician and no update from the company about when someone could come to service our pool. We ended up hiring a different company and spending over $700 to fix what was broken because AquaPool left things in our pool when it was opened. Needless to say, we will not be using this company again.

            Aqua Pool & Patio, Inc. Response

            08/16/2022

            We are sorry you feel this way and that our service technicians let you down. We opened the pool on May 6th, returned on May 7th to install a part that was not left accessible to the service techs that opened the pool, and then also went back May 17th for more repairs. Unfortunately we have no documentation of additional repairs being needed. And we would also like to be paid for the repairs we performed or at least the parts we replaced on 5/17. We would of course always like to repair mistakes our technicians made and continued the relationship if allowed. Again, we apologize for the issues and encourage you to call if ever you would give us another chance.

            Local BBB

            BBB Serving Connecticut

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.