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          Find a Location

          LEGO Systems, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • LEGO Systems, Inc.

              555 Taylor Rd Enfield, CT 06082-2372

            • LEGO Systems, Inc.

              PO Box 1600 Enfield, CT 06083-1600

            Business ProfileLEGO Systems, Inc.

            Wholesale Toys
            Multi Location Business

            Contact Information

            555 Taylor Rd

            Enfield, CT 06082-2372

            Visit Website
            (860) 749-2291

            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            43 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            LEGO, Systems Inc. offers the design, production, and distribution of toys and games.

            Business Details

            This is a multi-location business.

            Find a Location

            LEGO Systems, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • LEGO Systems, Inc.

                555 Taylor Rd Enfield, CT 06082-2372

              • LEGO Systems, Inc.

                PO Box 1600 Enfield, CT 06083-1600

              Location of This Business
              555 Taylor Rd, Enfield, CT 06082-2372
              BBB File Opened:
              8/30/2001
              Years in Business:
              51
              Business Started:
              1/1/1973
              Business Incorporated:
              8/13/1975
              Type of Entity:
              Corporation
              Business Management
              • Mr. Kjeld Kirk Kristiansen, Owner
              • Mr. Michael McNally, Communications Director
              • Mr. Soren Torp Laursen, President
              • Ms. Robin Smith, Secretary
              • Mr. Remco Jansen, Manager of Operations
              Contact Information

              Principal

              • Mr. Kjeld Kirk Kristiansen, Owner
              Additional Contact Information

              Fax Numbers

              • (860) 763-6620
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              43 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/05/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              ********** Order was delivered to the wrong address, upon opening package the order did not include an item. Merchant tells me they will not reship or refund but to take it to the bank. They have absolutely no reason why they will not return or ship me my item that I paid for. The customer service is absolutely atrocious stating we have no reason, we take these matters seriously and all say is final. The merchant is a thief, do not buy from here.
              Read More
              Read 42 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Quaid T

              09/25/2024

              Excellent customer service, by far and away the best customer service experience i've had with any company especially with todays evident standards everywhere else. They happily and quickly shipped me a gift with purchase that had been retired and ran out of stock the day my wife and I attempted to get it in store (the last day it was available about 30 minutes before closing, so understandable it was gone as well). We emailed them hopefully but also expecting nothing to really come of it other than a "we're sorry about that but theres nothing we can do" and got the exact opposite. They quickly hunted down one of the last ones and shipped it out! It's a breath of fresh air to be a customer where a store will take every possible action to deliver a top notch experience.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

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