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          Find a Location

          Quadient, Inc. has 87 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Quadient, Inc.

              478 Wheelers Farms Rd Milford, CT 06461-9105

              BBB Accredited Business

            • Neopost, Inc.

              1335 Valwood Pkwy Ste 111 Carrollton, TX 75006-6881

            • Quadient, Inc.

              2748 Alton Rd Ste 100 Irondale, AL 35210-7313

            • Quadient, Inc.

              2720 Gateway Oaks Dr Ste 160 Sacramento, CA 95833-4305

            • Quadient, Inc.

              3900 Northwoods Dr Ste 103 Saint Paul, MN 55112-6966

            Business ProfileQuadient, Inc.

            Mailing Equipment
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            478 Wheelers Farms Rd

            Milford, CT 06461-9105

            Visit Website
            Email this Business
            (800) 636-7678

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.32/5

            Average of 467 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            87 complaints closed in last 3 years

            48 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/9/2022

            Years in Business: 126

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Quadient is a provider of mailing and postal machines and equipment.

            Business Details

            This is a multi-location business.

            Find a Location

            Quadient, Inc. has 87 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Quadient, Inc.

                478 Wheelers Farms Rd Milford, CT 06461-9105

                BBB Accredited Business

              • Neopost, Inc.

                1335 Valwood Pkwy Ste 111 Carrollton, TX 75006-6881

              • Quadient, Inc.

                2748 Alton Rd Ste 100 Irondale, AL 35210-7313

              • Quadient, Inc.

                2720 Gateway Oaks Dr Ste 160 Sacramento, CA 95833-4305

              • Quadient, Inc.

                3900 Northwoods Dr Ste 103 Saint Paul, MN 55112-6966

              Headquarters
              478 Wheelers Farms Rd, Milford, CT 06461-9105
              Email this Business
              BBB File Opened:
              9/11/2002
              Years in Business:
              126
              Business Started:
              1/1/1898
              Business Incorporated:
              11/8/1977
              Accredited Since:
              5/9/2022
              Type of Entity:
              Corporation
              Alternate Business Name
              • MailFinance Inc.
              • San Diego Postal & Shipping Equipment
              • Priority Mailing Systems, LLC
              • Neopost New England
              • Modular Mailing Systems, Inc.
              • Neopost Alternative Mailing, Inc.
              • Shannon Business Systems
              • Deaton's Mailing Systems, Inc.
              • Dex Imaging & Mailing, Inc.
              • MailShip Technology
              • Innovative Mailing & Shipping Systems
              • ITS Neopost, Inc.
              • MAILwaukee Mailing, Shipping & Equipment, Inc.
              • Atlanta Competency Center
              • Indianapolis Competency Center
              • Addressing Group
              • Austin Competency Center
              • Nexxpost
              • National Mailing Systems
              Business Management
              • Ms. Kimberly Ali, Customer Service Manager
              Contact Information

              Customer Contact

              • Ms. Kimberly Ali, Customer Service Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              87 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/28/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              I was told that the ** ****** ******* will no longer accept mailing from the current machine that I was using and needed to update to a new one. I agreed and was sent a new machine. The new machine does not function like the old one and requires a modem and/or direct internet connect to work. I cannot do either at my office and was able to work strictly using wifi and a PC meter link app (which is no longer available with the new machine. I worked with Quadient tech service to see if there is any work around to be able to connect and use the new machine. There is nothing that can be done other than hook up directly to a modem. I asked to just return the machine since it can't function the way the old one did and was told that I could but have to pay a termination fee of $471 to get out of the 3 year contract that started September 2024. I don't feel the fee is reasonable since the new product doesn't function as originally indicated and I've never been able to use the new machine. I've been a customer of Neopost/Quadient for nearly 20 years and would have expected them to understand the situation and accept a return without a fee.
              Read More
              Read 86 More Complaints

              Customer Reviews

              467 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              azlaroc

              10/31/2024

              He was very helpful in getting my appointment with one of their techs set up so that our meter machine could seal our envelopes.

              Quadient, Inc. Response

              11/01/2024

              Hi ***** thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
              Read 466 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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