Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Casey Construction and Remodeling, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCasey Construction and Remodeling, LLC

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/6/2012

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Casey Construction and Remodeling, LLC offers full-service home improvements, including roofing, siding, windows and doors, kitchens and bathrooms, and additions.

    Business Details

    Location of This Business
    220 Old Sib Rd, Ridgefield, CT 06877-2316
    BBB File Opened:
    10/21/2002
    Years in Business:
    43
    Business Started:
    1/1/1981
    Business Incorporated:
    2/4/2005
    Accredited Since:
    3/6/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Neil Casey, Owner
    Contact Information

    Principal

    • Mr. Neil Casey, Owner

    Customer Contact

    • Mr. Neil Casey, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris H

    1 star

    09/16/2024

    Horrible experience. Unfortunately I hired Neil for a new roof and gutter job. In my opinion, I found Neil to be slow, unresponsive, dishonest, lacking in attention to detail, and overall unprofessional, amongst many other poor qualities. Some of what I experienced with Neil included: (1) Neil used inferior quality materials to those required in the contract, without my consent. (2) Neil stopped work halfway through the job and then attempted to re-cut the payment terms in his favor before beginning work again, contrary to what was clearly stated in the contract. (3) I discovered a significant amount of sharp metal scrap, nails, and screws on my front lawn, approximately 150 feet from the job site (my assumption is this was intentional, given the distance from the job site and the fact that there was a dumpsters close by on site specifically for scrap). (4) Neil attempted to overbill me when the job was completed, and then refused to send a proper itemized bill reflecting the correct balance due. (5) Following payment in full, Neil made false claim that I did not pay the bill. To make matters worse, I have recently found an issue with the gutter drainage and require the sub-contractor to help investigate the matter. Neil is aware of the issue and refuses to share the name of the sub-contractor which is both unreasonable and unprofessional. I would not recommend hiring Neil Casey for any job, large or small.

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.