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Find a Location

Mancini Pool Decks, Inc. has 1 locations, listed below.

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    Business ProfileforMancini Pool Decks, Inc.

    Concrete Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mancini Pool Decks, Inc. offers patterned and colored concrete flatwork, pool decks and patios.

    Business Details

    Location of This Business
    5 Crystal Brook Rd, Wolcott, CT 06716-1343
    BBB File Opened:
    3/23/1999
    Years in Business:
    31
    Business Started:
    3/1/1993
    Business Incorporated:
    3/3/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Joseph Mancini, President
    Contact Information

    Principal

    • Mr. Joseph Mancini, President

    Customer Contact

    • Mr. Joseph Mancini, President
    Additional Contact Information

    Fax Numbers

    • (203) 888-7862
      Primary Fax
    • (203) 879-0614
      Other Fax

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine L

    1 star

    03/27/2024

    Mancini pool decks was recommended by my pool install company. Biggest mistake ever! Mancini poured our concrete in early December 2017! Assured us the weather wasn’t too cold and all would be fine. Originally we were told that Mancini would prepare ground and be back in the spring to pour, next thing we knew without notice of change of work, a cement truck was in our driveway. That Feb 2018 we had 2 weeks of below zero weather! Spring came once snow had melted I walked out to the pool, I wanted to walk around my patio. And admire something I have ALWAYS dreamed of having in my yard of my home. My pure excitement and joy quickly turned to tears, the largest area of our patio had one continuous crack that expanded through 6 large cement slabs which measures roughly 30 feet! Upon calling my pool install project coordinator I was told I needed to deal with Mancini directly. Mancini came over immediately took no responsibility for the large expanse of cracked concrete and told us that it was due to the material (dirt) under concrete in our yard.the entire cracked section was removed and reported. And now our brushed panels did not even closely resembled the rest of original patio! Each year after opening of our first pool season in 2018 we had more sections that continued to crack! He refused to replace one cracked area and said he would patch it and I’d never notice the patch. LIE not only was patch PINK but it resembled a speed bump in place of the crack! Multiple other areas were cracked as the seasons went on! Mancini refusing to do any more repairs/replacements and literally told my husband and I that he has now lost any profit from our job! Well maybe IF he did the job RIGHT the first time and didn’t need to physically replace 1/2 out pool deck he would have made his profit. And now we are left literally with the rest of our pool patio with cracks!!!! BE WARE of Joe Mancini Pool Decks and Patios!!!

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