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          TruTech Heating and Cooling LLC has 1 locations, listed below.

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            Business ProfileTruTech Heating and Cooling LLC

            Heating and Air Conditioning

            Contact Information

            4705 Kane Pl NE

            Washington, DC 20019-3934

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            (202) 656-1713

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            4705 Kane Pl NE, Washington, DC 20019-3934
            Email this Business
            BBB File Opened:
            11/5/2015
            Alternate Business Name
            • tru tech heating and cooling
            Business Management
            • Mr. Lawrence Kitching, Owner
            Contact Information

            Principal

            • Mr. Lawrence Kitching, Owner

            Customer Contact

            • Mr. Lawrence Kitching, Owner
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Dylan B

            07/10/2024

            They sent a technician out. We had minor parking restrictions around our house which were publicly known. The company did not research the parking restrictions beforehand, and pushed to reschedule even though there was an option available to allow cars to my house.The technician pushed to reschedule every step of the way. At the end, the technician was able to find parking which was a 60 second walk to my apartment. He stated that the walk was too far and refused service. It's clear he just didn't want to do the job.

            TruTech Heating and Cooling LLC Response

            07/11/2024

            We responded to this service request by American Home Shied. The job was scheduled for 7/10/2024. The job was located in *************. The location of the customers home was in a restricted zone, because of the **** summit meeting. The ************** and other military officials instructed our technicians after going through two security check points, that our movement in the restricted area would be limited. Once we were informed we made a decision based upon National Security to inform the customer and cancel the service request and attempted to reschedule the customer at a more opportune time. We understand the necessity to accommodate customers, however our patriotism to the United States of American and other national and local authorities supersedes our standard business practices.

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