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            Business ProfileNational Committee For Quality Assurance

            HMOs

            Contact Information

            1100 13th St NW Fl 3

            Washington, DC 20005-4051

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            BBB Rating & Accreditation

            A+

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            Overview

            NCQA is a non-profit accreditation organization for managed care organizations.

            Business Details

            Location of This Business
            1100 13th St NW Fl 3, Washington, DC 20005-4051
            BBB File Opened:
            6/1/2001
            Type of Entity:
            Non-profit Organization
            Business Management
            • Ms. Sharon King Donohue, General Counsel
            Contact Information

            Principal

            • Ms. Sharon King Donohue, General Counsel
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            John B

            08/02/2024

            We are a small pediatric office in ********* that sought accreditation as a Patient-Centered Medical Home (****) from the National Committee for Quality Assurance (****). This program was supposed to improve our workflow and patient care. According to the **** website, all of the ******** plans in ********* acknowledge the **** model.After going through a year-long process to get certified, spending thousands of dollars on the program, a consultant, and staff training, we found that none of the ******** plans recognized our accreditation. Despite reaching out numerous times and writing a letter to customer service, our concerns have been ignored.This program has been a waste of time and money for our clinic. We want to warn other small practices in *********: do not trust that you will receive any incentives for this program.

            National Committee For Quality Assurance Response

            08/16/2024

            ******************, NCQA is sorry to hear that your practice has chosen to not continue with NCQAs Patient-Centered Medical Home Recognition Program. We have checked with our internal teams and do not have records of receiving a letter. We do have records of phone calls to discuss the program and state financial resources. As an independent organization, NCQA neither recommends nor decides financial incentives, rewards or funding from payers or other supporting organizations. NCQAs website identifies supporting organizations and identified Louisiana Healthcare ****************** plan as a supporting organization that offered coaching and technical assistance to practices but was not identified as offering financial support. If you have additional questions or would like to resubmit your letter for a response, you can find NCQAs address and Customer Support information detailed at Contact Us - NCQA - *******************************************. Thank you.

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