Business ProfileforAsh & Gold Salon, LLC
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
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Business Details
- Location of This Business
- 5236 Summit Bridge Rd, Middletown, DE 19709-8822
- BBB File Opened:
- 8/1/2023
- Years in Business:
- 5
- Business Started:
- 10/4/2019
- Business Incorporated:
- 10/4/2019
- Accredited Since:
- 8/15/2023
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mrs. Ashley Daviston, Owner/Partner
- Contact Information
Principal
- Mrs. Ashley Daviston, Owner/Partner
Customer Contact
- Mrs. Ashley Daviston, Owner/Partner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Robin J
1 star11/26/2023
Ash & Gold Salon, LLC Response
11/26/2023
Robin.
I truly wish you the best on your next salon endeavor. Trying to diminish my small business over the internet instead of calling me to discuss.
*** To clarify. You NO SHOW to your appointment on Thanksgiving Eve, one of the busiest days on the year for us. You claim you called and left a voicemail to the phone number (302) 232-5971 which DOES NOT associate with our salon. We never heard from you, we contacted you the day of your missed appointment.
I called the phone number you provided myself and it is Everest Supermarket Halal Meat & Food Truck... not Ash & Gold. When they picked up they confirmed they were a supermarket in New Castle, Delaware. You can find them on google. You are still arguing over the number being ours, its not.
When there is a no show 100% of the services are charged. The policies are clearly outlined on our website and displayed before confirming a booking. You are aware of this because a signed cancellation policy we have signed and dated on file by you in March of 2023.
I will not continue to take this harrassment over the internet and on our cell phone any further. You claim you aren't being refunded now? But you've already disputed your $80 Im not sure what more you're looking for here? Please stop making false accusations.
Our stylists’ time is valuable, especially during peak periods. Notice we never even charged the full amount. Its the holiday season Robin. I wish you the best in finding your next salon.
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