Business ProfileforPurfect Water Solutions

Purfect Water representative came to our house in August of 2023 to do a free water analysis. After doing the “analysis” he told us our water was hard and unsafe to drink or use. We told him we weren’t interested in the water system they were offering because it was too expensive. We had just bought the home and didn’t have extra money to spend. He refused to take no for an answer. Instead of him being in our home for a reasonable amount of time, he stayed for almost three hours. He pressured us into getting the water system because we felt like that was the only way he would leave and it was. He told us we wouldn’t have to pay until 2025. We gave it a fair shot to work but it never did, it only made our skin and our kids skin and hair more dry. We have tried to get in touch with the company multiple times for months and they keep saying they’ll “call us back” and they never do. We want the company to get their equipment out of our home and pay the loan back. The loan company said if Purfect Water pays them the money back we can be free of any financial responsibility. This “water company” is unprofessional and their product DOES NOT WORK! It’s a total hoax. They refuse to respond to me and I’ve been nothing but professional and respectful. If a customer is unhappy they should do the right thing and deal with it. Ignoring their customers is not the right way to run a business! Both of my kids now have eczema due to the water system, I want it gone and everything put back the way it was before this company came in our home and demanded we buy their system.