Business ProfileforQuality Moving Experts LLC

Quality Moving Experts is NOT a moving company! They are just a moving broker! They quoted me for 3k and said it should be delivered in 2-3 days. It turns out I am billed 6k and the delivery will be in 15 days! I called them many times but they said they can do nothing. They said they are just a moving broker. Why did not they tell me they are just a broker from the beginning? If I knew they are NOT a moving company at all, I even would not book the moving order with them! Here is how they tricked me. The staff's name is Nick/Nicholas. After I submitted a moving quote online, I received Nick's text message and email saying that they have an empty truck in my area within my moving date range due to a client' moving date change; they would like to give me 50-60% off discount for my move. They asked me the stuff I am going to move, calculated the volume it is going to take, and then gave me an estimate of 3k (after discount) and asked me to pay the deposit. On the day of pick-up, after the stuff loaded the truck, the driver said it takes double of the space than estimated; so the charge will be doubled. They loaded exactly the same number of furniture/boxes/luggage I provided to Quality Moving Experts. The volume is doubled! What an estimate Quality Moving Experts made! When the truck driver gave me the paperwork, I found the title of the paperwork is Moving Solutions Van lines. I said I booked the moving order with Quality Moving Experts. The driver said they are the same company! I said the price is doubled than estimated. Quality Moving Experts said giving me 50-60% off discount. The driver asked me to sign the paperwork and call Quality Moving Experts for discount later. After the truck left, I called Quality Moving Experts but they said I already signed the paperwork so they can do nothing now. In the past 10 days, I called both Quality Moving Experts and Moving Solutions Van lines many times. None of them is helpful for resolving any issue. So disappointing!