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Find a Location

Classic Floors & Countertops has 1 locations, listed below.

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    Business ProfileforClassic Floors & Countertops

    Carpet Installation
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/12/2017

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    28190 Old 41 Rd Unit 101, Bonita Springs, FL 34135-0835
    BBB File Opened:
    2/25/2013
    Years in Business:
    19
    Business Started:
    5/13/2005
    Business Incorporated:
    5/13/2005
    Accredited Since:
    1/12/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CBC1262414 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    https://www.myfloridalicense.com/dbpr/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Southwest Florida Classic Floors, Inc.
    Business Management
    • Mr. Phillip S. Young, President
    Contact Information

    Principal

    • Mr. Phillip S. Young, President

    Customer Contact

    • Mr. Phillip S. Young, President
    • Ms. Katherine Grant, License Holder

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael W

    1 star

    07/08/2022

    After dealing with contactors for over 40 years from simple carpet replacement to building 3 homes & a 6,000 sq ft office building, I have found that contractors can succeed or fail in 3 areas: staying within budget, completing the job in a timely manner and doing/supervising work quality.

    Unfortunately, we hired Phil ***** and Custom Floors & Counter Tops to remodel our bathrooms and in my opinion, they failed in all 3 areas.

    1- They grossly blew off our budget. As an example the plumbing was well over double than what they allowed. And not only was this not disclosed to us at the time, it let them gouge us for more ill be gotten profit based on the higher cost.

    2- They allowed what should have been a 3 ½ month summer job to drag on to an 8 month nightmare. We came home to an incomplete job and the place was a sty.

    3- Instead of focusing on job quality, our project manager was out scrounging up new jobs. We had poor communications, needless mistakes and a schlocky job.

    Based upon my experience, I think ***** & Classic Floors are the worst ever and believe one should run away from them to find a reputable contactor. I would give them zero stars if I could.

    Local BBB

    BBB of West Florida

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