Business ProfileforMid Coast Roofing, Inc.

In mid-June, I asked Mid-Coast Roofing to bid on replacing my roof. I received a contract proposal on June 19 from Sales Manager Bill H. While he was at my house, I told him that I needed to wait a few weeks to get started because of a foundation repair project ongoing at my house which could affect the roof deck. The sales manager said that would be fine. This week on August 12 after the foundation repair completed, I contacted Bill H. to inform him that I approved his contract, and to ask him to go ahead with the work. His response was that he no longer wanted to do my reroof job. He gave me a lame excuse about the roof deck being too soft in places, yet when we were standing on the roof together and we both tested the mushy spots, Bill H. told me would do the job. I have no proof of this, but it sounds to me like roofing prices have gone up due to tropical storm Debby last week, and Bill H. can make more money on other jobs, so he decided withdraw his contract proposal, and the customer be damned. This is no way to treat people. There is nothing illegal with what Mid-Coast Roofing did. However, I consider this to be unethical. Mid-Coast Roofing lied about its willingness to reroof my house. This has cost me several hours of time: the time I spent at home waiting on Mid-Coast Roofing to show up, and the hours I spent analyzing the contract, getting my son-in-law, an attorney to review it, and calculating a range of costs for wood replacement. Now I have to start the process of finding a roofer all over again right after tropical storm Debby has damaged many roofs in the area.