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          Ed Morse Cadillac of Brandon has 1 locations, listed below.

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            Business ProfileEd Morse Cadillac of Brandon

            New Car Dealers

            Contact Information

            11020 Causeway Blvd

            Brandon, FL 33511-1998

            Get Directions
            Visit Website
            (813) 661-0887

            Business hours

            7:30 AM - 8:00 PM
            Business Hours
            7:30 AM - 8:00 PM
            7:30 AM - 8:00 PM
            7:30 AM - 8:00 PM
            7:30 AM - 8:00 PM
            7:30 AM - 8:00 PM
            8:00 AM - 7:00 PM
            12:00 PM - 5:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            New and pre-owned automobile franchised dealer featuring sales, parts, and vehicle servicing.

            Products & Services

            This company is a full service new and pre-owned auto dealership.

            Business Details

            Location of This Business
            11020 Causeway Blvd, Brandon, FL 33511-1998
            BBB File Opened:
            5/17/1996
            Years in Business:
            30
            Business Started:
            4/1/1994
            Business Incorporated:
            6/1/1960
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of RSB0900226 for this business, issued by Department of Financial Services

            These agencies may include:

            Department of Financial Services

            200 E Gaines St

            Tallahassee FL 32399

            (877) 693-5236

            BBB records show a license number of VF-1001058/1 for this business, issued by Department of Motor Vehicles-Tallahassee

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            BBB records show a license number of MV16333 for this business, issued by Florida Department of Agriculture & Consumer Services

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            BBB records show a license number of VF-1001058-1 for this business, issued by Department of Motor Vehicles-Tallahassee

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            Type of Entity:
            Corporation
            Alternate Business Name
            • Morse Operations, Inc.
            Hours of Operation

            Primary

            M:
            7:30 AM - 8:00 PM
            T:
            7:30 AM - 8:00 PM
            W:
            7:30 AM - 8:00 PM
            Th:
            7:30 AM - 8:00 PM
            F:
            7:30 AM - 8:00 PM
            Sa:
            8:00 AM - 7:00 PM
            Su:
            12:00 PM - 5:00 PM
            Business Management
            • Mr. Dennis M. Macinnes, Secretary/Treasurer
            • Mr. Carmine Colella, President/COO
            • Mr. Edward Morse, III, Chairperson/CEO
            • Mr. Randy Hoffman, Executive Vice President
            Contact Information

            Customer Contact

            • Mr. Dennis M. Macinnes, Secretary/Treasurer
            • Mr. Carmine Colella, President/COO
            • Ms. Frances Morettini, Administrative Assistant
            • Mr. Edward Morse, III, Chairperson/CEO
            • Mr. Randy Hoffman, Executive Vice President
            • Mr. Eddie Gomez, General Manager
            Additional Contact Information

            Fax Numbers

            • (813) 655-6319
              Primary Fax
            • (813) 685-9715
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/17/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I purchased a vehicle with several additional options.I decided to cancel I went in person to cancel per the requirement of the finance manager ****. I have awaited for my refund and I followed up numerous times with no response. I called the sales manager and emailed the sales manager. No response. I contacted the companies about the cancellation and they stated they have not received the required documentation in order to cancel. We should be receiving over ******** back and have reached out to corporate as well. They stated it will be assigned to a person and the time frame for cancellation is 30 days to receive a full refund and they are not complying with in the time frame yet we did our part. I have numerous emails texts messages and phone calls I kept to document all correspondence and attempts. We need help.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cynthia M

            03/29/2022

            Purchase Date - 02/26/2022 Dealership - Ed Morse Cadillac Brandon Salesman - Cory Finance person - Steve Concern: I made a purchase at this dealership on 02/26/2022. Bottom line is - I requested finance to use Suncoast Credit Union because that is where all my financial stuff is. They said ok. Then they came back and said Suncoast would not finance the loan UNLESS I put my husband on the loan due to debit ration stuff. I have financed many vehicles thru Suncoast ALWAYS on my own. But I believed them because I had some loans put on my credit due to divorce 5 years prior. But anyway, they showed me my score of 822 and was truly amazed that they said that. But ok, they put me with another bank. Well come to find out, I was working with my bank Suncoast Credit Union yesterday and found that they did indeed approve my financing instantly WITHOUT my husband and at a CHEAPER interest rate. The bank they placed me with by 1.39% more expensive. Cory (sales) and Steve (finance) flat out lied to me straight to my face. I am extremely disappointed in this behavior from a higher-class dealership. I normally know better but for some unknown reason I trusted everyone at this dealership. This is a very POOR way to conduct business and I will not do business with this dealership again in the future nor recommend to anyone else. I am in the process of refinancing with my original request Suncoast Credit Union at the cheaper interest rate as well as canceling my GAP that I bought thru Ed Morse at $869 and purchasing GAP with Suncoast at $425. Imagine that another high dollar issue. I am hoping the refi goes thru BEFORE Finance gets paid for pushing me to the other bank. AGAIN, I will NOT due business with this dealership in the future nor recommend to anyone.

            Ed Morse Cadillac of Brandon Response

            03/31/2022

            We have tried numerous times to contact the customer so that we could help resolve her issues, but she has not returned any of our calls. She continues to update her posts to social media saying that she has not heard from us, but we have left several messages and are waiting for her to call us back. If she does not, we will not have an opportunity to help her.

            Customer Response

            04/02/2022

            First I only got one call from Jason. Before he called I called finance manager and left VM inquiring about canceling GAP. No response and that was Wednesday 3/30/2022. I returned Jason call on cell phone Thursday 3/31/2022 and left VM. No response. Called again today on office phone today at noon. Left VM. As of 4 no response. Lies lies lies.

            Ed Morse Cadillac of Brandon Response

            04/15/2022

            We have taken care of all the customer's concerns to the best of our ability. Should she require additional assistance, we ask that she contact us. and we will be happy to help.

            Customer Response

            04/15/2022

            Everything is settled.

            Local BBB

            BBB of West Florida

            More Info on Local BBB

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