Business ProfileforRCS & Company Inc.
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 1110 NE Pine Island Rd Ste 7, Cape Coral, FL 33909-2187
- BBB File Opened:
- 2/24/2016
- Years in Business:
- 19
- Business Started:
- 4/11/2005
- Business Incorporated:
- 4/11/2005
- Accredited Since:
- 3/15/2024
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of LQ35153 for this business, issued by Florida Department of Agriculture & Consumer Services
These agencies may include:
Florida Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399
BBB records show a license number of EC13003292 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
https://www.myfloridalicense.com/dbpr/
BBB records show a license number of ES12000317 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
https://www.myfloridalicense.com/dbpr/
BBB records show a license number of EC13003292 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
https://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of LCC20190000732 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2026.These agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of ES12000317 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
https://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of LI41718 for this business, issued by Florida Department of Agriculture & Consumer ServicesThese agencies may include:
Florida Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Alternate Business Name
- RCS Generators
- RCS Electric Company
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Rafael Cata, President
- Ms. Leslie Ramsey
- Ms. Deysi Coronado, Manager
- Contact Information
Principal
- Mr. Rafael Cata, President
- Ms. Leslie Ramsey
Customer Contact
- Mr. Rafael Cata, President
- Ms. Leslie Ramsey
- Ms. Deysi Coronado, Manager
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/05/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Darryl C
1 star05/30/2023
RCS & Company Inc. Response
06/09/2023
We take full responsibility for our actions, and we agree that we did not provide the level of service that is expected of us. In the period of time we are discussing, our company was operating at maximum capacity, and we were not able to respond to you in a timely fashion.
When we did respond, we sent you an incorrect estimate, which was much higher than it should have been. That was due to an internal error as we calculated the charges for the service we were offering to you.
The charges that you disputed, should be returned to you, and if you have any issues with that transaction, please reach out to us.
We hope that you were able to get your dock to work properly, and we remain at your service should you need us in the future. Once more we apologize for inconveniencing you, as we wish for you and your family to have a pleasant rest of the summer.
Sincerely,
The RCS Team.
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