We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          FUSE Lenses has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileFUSE Lenses

            Lenses

            Contact Information

            1678 N Belcher Rd

            Clearwater, FL 33765-1311

            Get Directions
            Visit Website
            (727) 600-8061

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM

            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company provides prescription and non-prescription replacement lenses for sunglass frames of all brands.

            Business Details

            Location of This Business
            1678 N Belcher Rd, Clearwater, FL 33765-1311
            BBB File Opened:
            7/9/2015
            Years in Business:
            13
            Business Started:
            10/31/2011
            Business Incorporated:
            10/31/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Eyecandy Eyewear, LLC
            • Eyecandy Sunglasses
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Business Management
            • Mr. Jonathan L. Martino, Manager
            Contact Information

            Principal

            • Mr. Jonathan L. Martino, Manager

            Customer Contact

            • Mr. Jonathan L. Martino, Manager
            • Mr. Brandon Dill, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/29/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I purchased a lens replacement for my glasses. Got my order within a week, but the lenses didnt fit my glasses, not even close. I contacted their customer service, they said they probably sent the wrong lenses. I emailed them photos so they can see their mistake, not a word since then. I emailed them 3 times, requested a callback via chat, nothing. I am disputing the charge with my cc company as I feel they never sent me for what I paid for and then ghosted me for their error.
            Read More
            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John R

            01/20/2024

            I paid for and ordered my lenses 2 and 1/12 months ago. Fuse sent me the wrong lenses. After first trying to tell me that I was wrong and they sent me the correct lenses, which was complete ********* their customer **** ***** told me they were addressing the problem and sending me new lenses. That was over a month ago and I have heard nothing further from **** or anyone at Fuse. I have still not received my lenses that I ordered the. I had a good experience with this company 4 years ago; they absolutely **** now.

            FUSE Lenses Response

            01/22/2024

            I am very sorry for any delays. I see the package was shipped last week and is out for delivery today: ********************************************************************************

            I am very sorry for the lack of responses after he last spoke to you about the last update. There have been some delays with the lab due to coating machines being down. We definitely could have done better by reaching out and letting you know. 

            If you need anything else upon receipt of the lenses today, please do not hesitate to reach out.

            Read 3 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.