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Find a Location

Clearwater Cylinder Head, Inc. has 1 locations, listed below.

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    Business ProfileforClearwater Cylinder Head, Inc.

    New Auto Parts

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers manufacture of cylinder heads.

    Business Details

    Location of This Business
    5100 Ulmerton Rd Ste 2, Clearwater, FL 33760-4016
    BBB File Opened:
    8/2/1996
    Years in Business:
    31
    Business Started:
    9/30/1993
    Business Started Locally:
    1/1/1993
    Business Incorporated:
    11/1/1993
    Type of Entity:
    Corporation
    Alternate Business Name
    • Odessa Cylinder Head
    Contact Information

    Principal

    • Mr. Bob Metz, President

    Customer Contact

    • Mr. Bob Metz, President
    Additional Contact Information

    Fax Numbers

    • (631) 750-0611
      Primary Fax
    • (727) 571-1950
      Other Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    M. S.

    1 star

    03/18/2024

    Purchased a Cylinder head, for a 3rz ****** engine. They sent me the head, after installing the head on the vehicle it ran for 30 seconds and locked up, after inspecting the cylinder head the cam journals were not properly machined cylinder 3 on both the intake and exhaust journals. Contacted the company they advised me they would send me return label. I cleaned the head up with brake cleaner really good cause it was not right to send it back coated in oil. I wiped it down really good and shipped it back to Clearwater Cylinder head. They received the head and contacted me and stated the failure was due to no lubricate at the top of the engine. I explained to them what i had done to prep for shipping. The manager said he could not warranty the part and could throw something together for me at an additional charge. I was not going to proceed because they did not send me a quality part. The valves and the cam for the exhaust side are still good. The cam on the intake side broke the guide pin off when it locked up. they could still resell in another unit. The manager thinks they are perfect, and they have no defects. I will read online reviews before selecting a business cause this one seems to be doing this to other's as well.

    Clearwater Cylinder Head, Inc. Response

    03/21/2024

    We received a new cylinder head (brand new not rebuilt) back for warranty which we inspected upon arrival. When we disassembled the cylinder head it was abundantly clear the camshafts had seized in the head due to lack of lubrication. There was no oil in the top of the head at all and all oil passages were clear. The cylinder head obviously turned over before by the customers own admission after stating the head was installed and ran. After speaking to the customer in regards to the failure we regretfully informed him that a lack of lubrication is not covered under warranty. As a show of good faith we offered a brand new replacement part at cost which he ultimately declined. 

    Local BBB

    BBB of West Florida

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