Business Profilefor1st Coast Express

I was sent an estimate of $3321.00 four weeks prior to the moving date, plus I paid a deposit of $189.00. I worked with Tim Johnson, listed as the Move Coordinator. Over the next couple of days, when trying to call back to ask questions about the upcoming move, *** ********* number would hang up immediately without even ringing. I was instructed to expect the movers between 7 am and 8 am on the morning of the move. I fully expected to be there assisting them with the majority of the work as I had everything that needed to be packed in boxes and ready to go. However, I needed to leave by 10:30 to be present for service hookups. The movers did not show up and *** ******* was unreachable, the number hanging up immediately as before. The movers did not arrive at all while we were home and I passed the driver coming into the neighborhood at 11 am. We were told the move would take one day prior to the moving date, but we were contacted that evening and told that the movers would not be getting to the house (it was about 4 hours drive) until the following day. Consequently, my daughter and I got a hotel for the night. While unpacking the next day, the movers entered into a vehement argument with each other. Shortly thereafter, I was sent a bill for nearly $8,800. I balked at this and I was able to negotiate down to $6,500, but on top of that I still paid $750 in tips directly to the movers (this amount was included in the $8,800 bill). In order to prevent them from dragging this out to a 3rd day and being charged more (it was already late evening), I jumped in and began carrying boxes and furniture into the house. They did not hook up the washer dryer as I was told they would, red clay was tracked all over the carpet, and they had wrapped every single thing that was not boxed in the house in inordinate amounts of green cellophane that was nearly impossible to remove. These things included empty suitcases and metal stands. We were billed for these extra materials.