ComplaintsforRhonda White Collection
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Complaint Details
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Initial Complaint
06/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I would like to file a dispute on a purchase I made 11/26/21 in the amount of $455 to the ****** ***** collection. I purchased 1 24 inch human hair body wave wig. I received a confirmation email with Order # **** from the merchant. After several attempts of contacting the merchant I still have not received my merchandise. I was suppose receive my purchase within 10 to 14 business days, 12/17/21. It has now been 5 months and still nothing has been done. Attached are emails between myself and the owner ****** ***** where I requested a refund and still have not received it or my purchase. I would like to dispute this and have the money refunded in it's entirety.Initial Complaint
05/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On May 3 2022 I paid this business $80 for a dress & recieved a tracking number. This item was never taken to the post office. This business is a scam. I ne er recieved the item. I have emailed, messaged, inboxed & called this business eith no response.Initial Complaint
02/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a wig that was sent to me after weeks of having to track her down for a tracking number. The wig was sent to me DIRTY with HOLES and HANGING THREAD it had MAKE UP on it and it SMELLED. She told me the wig was refurbished and we discussed the condition of the wig prior to me sending the $390 funds. She assisted me the wig was barley used in great condition. She said it was only used for advertisement on her site. This’s wig was clearly used many many times. She didn’t even have the decency to send it clean. I WAS DISGUSTED AND APPAULED AT THE CONDITION OF THE WIG. It definitely was not sanitary in any way. SHE IS A FRAUD.Initial Complaint
01/05/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a wig for $535 called msgs left VM no answer Finally I was able to talk to rhonda on the 11th and she said that the wig will be mailed out the upcoming week It’s January 5th and still nothing I called again emailed and msgs on Ig no answer I finally was able to get through while filling this complaint and the assistant was not very pleasant kept cutting me off told me that I was not allowed to talk about the other reviews and said that there is no refund whether or not I have the wig She then said that she did not get any text msgs nor email but when I read her the number she then said oh Very poor customer service
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.