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Find a Location

Asset Living has 1 locations, listed below.

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    Business ProfileforAsset Living

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    262 Crystal Grove Blvd, Lutz, FL 33548
    BBB File Opened:
    4/5/2023

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pinky

    1 star

    05/01/2024

    I lived here for almost 2 years. It was decent at first but when ***** bought my complex, it didnt just go downhill, it fell off a cliff. So many people moved out within a few months of this place being bought by Atlas and they cant give these apartments away now. ******* is the worst property manager ever. She is rude, condescending and otherwise just doesnt care about her tenants. Me and my next door neighbor had been dealing with severe ceiling leaks for weeks but at least they offered me a bucket 6 hours after I reported water gushing through my ceiling.I had actual sewage overflowing in my dishwasher but they refused to call a plumber. They blamed the maintenance delay because of staffing issues. Its shocking that no one wants to work for this place. But dont worry, the guy that eventually showed up almost launched the old dishwasher out of my window when he tripped and fell while carrying a dishwasher full of **** water through my living room. Apparently the other guy wasnt the only one drinking on the job.The mold and overall air quality in my apartment was so bad that it was making me incredibly sick. I had to break my lease and move out. They failed to do any kind of repairs for months and I was left with no choice but to move out. Its been 2 months and I still have no idea where my security deposit it.I was constantly mocked and laughed at for my disability and I was told I was being dramatic.It might seem like an affordable place to live in a decent neighborhood but it will cost you your sanity in the end. Avoid this place, theres a dozen other complexes nearby. Trails at ****** should be condemned and closed.

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