Business ProfileforPineapple Pools of Florida LLC

It was 2020 during Covid. Pineapple was able to come talk with me. Started out great. Discuss design, budget etc. Good communication with the sales/designer.at start. However, I was advised that he would meet other 2 Project Managers onsite, view the property, measure and all know the plans. This did not happen. Was asked to forward a survey to Designer, had 2 copies so I sent both. In order to start, needed to apply for a permit. The application asked for a survey and we got permit. Then blueprint were created. Selected materials, colors etc. Amounts to order were based off measurements that came from the survey. Pool was dug based off blueprints. Waited until concrete could be done. Tile was installed. We chose 2 sizes of tile but when tile arrived nobody checked to see if correct order. Discovered sent all one size. Tried to convince me to use. I said design was for 2 sizes. Blamed tile company for error. During an inspection, found that our measurements were incorrect. Blueprints were done with incorrect survey. Blamed me for supplying wrong survey, but they had the correct one to get Permit. Should have kept correct one and tossed incorrect survey. Too far along to go back and fix. Could have avoided if all 3 had met onsite before final measurements and blueprints done. With concrete delays, easily could have corrected the placement of pool, recheck against survey. Many chances to find this error but they did not. We had to make some compromises to fix this. Be careful . Some subcontractors did not follow instructions and left trash all over and very unprofessional. Difficult to communicate with. Contract states PM will be onsite daily. Not the case. We were paying a lot and had expectations. Check to make sure everything works and is what you wanted before final payment. Find manuals & keep before they throw them away. Make sure you get the Pool School at end. Never took ownership of their mistakes and blamed me for all issues.