Business ProfileforAll State Fence and Deck and Sons, Inc.
At-a-glance
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Business Details
- Location of This Business
- 8623 Knob Hill Ct, New Port Richey, FL 34653-6727
- BBB File Opened:
- 3/8/1996
- Years in Business:
- 33
- Business Started:
- 2/1/1991
- Business Management
- Mr. Raymond F. O'Drain, President
- Ms. Colleen M. O'Drain, Vice Secretary
- Contact Information
Principal
- Mr. Raymond F. O'Drain, President
Customer Contact
- Mr. Raymond F. O'Drain, President
- Ms. Colleen M. O'Drain, Vice Secretary
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Franklin H
1 star08/16/2022
Very long. Please read all the way through.
*****BUYER BEWARE*****
Do not use this company. The owners name is Ray. He's a good talker.
I had wood privacy fencing installed, board on board. I will give him credit, his pricing was very competitive to others I had gotten.
Now, I see why.
The first thing he did was to cut my cable in two places...after it had been surveyed. There went my cable for a few days. Annoying, but not impossible to live with.
The fence was installed and on one side you can see where it bows out into the neighbors yard. It's not straight. No, there is nothing there he had to go around. It's wide open. He just couldn't follow a straight line, I guess. When I asked him about it, he just shrugged it off. He said, "That's just what happens. I'm not perfect."
Now! The gates!
The gate on one side seems to work fairly well, but it's also the one that doesn't get much use.
The other gate has been nothing but problems from the start.
It was not straight across the top.
It rubbed and pinched on the hinge side and wouldn't close properly.
Looking at it from either side, you could see immediately that it was not straight. It was kicked in at the bottom on the hinge side.
We were told that was the best he could do, he wasn't perfect. And, the gate did open and close and latch, right?
For a week, yes.
Oh! And he pointed out that he didn't charge me for the hinges!
Apparently, hinges are not normally included in his gate pricing? Who'd have thought? I guess it was just nice of him that he didn't just prop the gate up in the opening. He "gave" us hinges.
That's just like the fence posts.
He told me he was doing me a "favor" by using concrete in the holes. He doesn't usually.
Keep in mind, however, there was no concrete on his trailer. When I asked about that, he said they forgot to load it and went and got it himself.
A little over a week later, pickets were popping off, a couple boards were split and the gate was completely unusable.
All State Fence and Deck and Sons, Inc. Response
08/24/2022
Customer Response
08/25/2022
Complained about price I was charged nor did I ever ask for discounts for issues I just wanted a quality job. This os a joke my gates still don't work latches are whacked and actually pickets have fall I g off fence..not just popping, they fell completely off
Ray wants to blame the customer for his short comings blame them for not being happy wants to blame tje customer period. I do not recommend this company. If i would have read the reviews prior to hiring him I definitely would have ran the other direction...but now Ray is trying to make this personal? I can do personal
Customer Response
08/25/2022
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