Business ProfileforPal's Ocala Auto Repair

On 6/29/2024 I brought my car in for service as the brakes froze/ceased while we were in Ocala. They repaired/replaced rotors, calipers and pads in the front on both sides. I was told that the left brake hose was bad and needed to be replaced but they did not have the part at that time and it would need to be ordered. I asked if my vehicle was was safe to drive and ***** responded let me see what we can do. He came back telling me and my wife that they fixed it good enough for us to get home (about 60 mins) and they would order the hose and have me back in to be fixed. Upon driving home new caliper ceasing again. Made it home and did not drive the car until 7/6/24. Called on 7/3 to get an update on the part and was told by ***** that he could get the part in 10 days or over night for $93. We agreed to overnight knowing with the holiday it wouldn't come in until Friday. I called on Friday morning 7/5 and was told he hadnt received the part yet. I called again in the afternoon and again the reply was it wasn't received yet. On 7/6, I talked to ***** in the morning and we thought we found the part. Told to bring my vehicle in knowing the caliper was ceased. Arrived to find out it was the wrong part. Asked about the part that was over nighted, if he had tracking info, etc.. ***** could not provide a direct answer and was getting agitated the more I questioned. Found that he ordered the part from Auto Zone next to them, so I went over to get information on what the hold up was. I spoke with **** on the phone and I was told by him that ***** was told on 7/3 that he missed the cut for the overnight and wouldn't be over nighted until 7/8. Returned to PALS and asked ***** about the info I was provided by Auto Zone, ***** became very aggrsesive, called **** a liar and told me to leave. He stated he would not warranty the parts from 6/29 and would trespass me from the property. Requesting refund to get my vehicle appropriately fixed as repair not complete