Business ProfileforOcala Custom Homes

We bought a home 3 years ago. We have had quit a few issues. The biggest problem is we have a hole in our floor and they say its our problem a 3 year old home with a hole in the floor. They told us to call the manufacturer. They dont care because the time limit is up within a year! We upgraded everything we could when we bought our home through the company and the quality of work in our home is awful. Im just warning people ********************* find a different place to buy a home a home shouldnt break down in three years. We have cracks in the ceiling. Our door doesnt shut right we told them about the door right away. They did not care! they try to pass it off to the manufacturer and the manufacturer doesnt carry either. I just wanna send out buyer beware I do expect upgrades within 10 years not three years and Ive seen abandoned homes with no holes in the floor and we have one and its three years old.

*****************,Your home is a Franklin ***** Considered one of the best built homes on the market and based off the glowing reviews you formally left on ****** and have since edited, that was apparent. Your home came with a one year warranty as does for example, a million dollar site built home. Your comment about your expectation of a 10 year warranty is silly and there isn't a mfr. nor ANY BUILDER that would offer that. It's unreasonable and anyone reading this would agree. A hole in the floor(3YEARS AFTER INSTALLATION) can only happen if the floor got wet by no fault of ours and became soft or was physically made in the floor by a large object. Myself nor the manufacturer could have possibly done this, especially after 3 years! The cracks your experiencing as well as doors out of alignment are from YOUR GROUNDS instability hence, has caused a leveling issue. How can anyone but you be responsible for what's going on under the surface of the ground? We don't have a crystal **** to determine what's under the surface. Settling, although uncommon, it does happen from time to time. I understand your upset, yet I find it ironic that your casting blame towards a party not responsible for either of your issues 3 years after the fact. A lot can happen in 3 years and I'd take responsibility if I felt it was an issue created by our company. I do however hope you are able to get this worked out and will gladly recommend a contractor to assist you with re-leveling your home and one that can look further into the hole in your floor so long as you cease with the ridiculous accusations and caustic behavior as well as think more reasonably and remove your false accusations and direct your blame elsewhere. Feel free to give us a call for assistance.