Business ProfileforCustom Vinyl Systems of Florida
At-a-glance
Customer Complaints
4 complaints closed in last 3 years
2 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
- Location of This Business
- 2110 SW 7th Ave STE 103, Ocala, FL 34471-7783
- BBB File Opened:
- 5/15/2015
- Years in Business:
- 10
- Business Started:
- 1/1/2014
- Business Started Locally:
- 1/1/2014
- Business Incorporated:
- 8/17/2016
- Accredited Since:
- 12/16/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Custom Vinyl Systems, Inc.
- Custom Vinyl Systems
- CVS Windows Florida (The Villages)
- Business Management
- Phil Dolfi, Director
- Contact Information
Principal
- Phil Dolfi, Director
Customer Contact
- Phil Dolfi, Director
- Karl Rothacker
- Additional Contact Information
Fax Numbers
- (352) 873-8111Primary Fax
Phone Numbers
- (866) 942-1225Other Phone
Email Addresses
- Primary
- (352) 873-8111
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/18/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dan D
1 star07/02/2024
Ill share my experience & let you decide. Contract signed 1/10/24 with work started 2/7/24. Installer discovered a second door was delivered instead of a window. This is a four window/door unit that was temporarily installed and still there. The unit wasnt caulked so large cracks are still visible on the top and side. After threatening to post on BBB site, windows were delivered with planned installation 6/24/2024. Installer discovered a frame for the windows/ door was not delivered!! I asked but havent been given a delivery date. Dont expect to hear from them on job status, if you ask they wont know. They will respond with supply chain problems but neighbors havent experienced it with competitors. Ive been living with this for five months.Its beyond me how this company stays in business. I have told friends and neighbors to stay away because I dont recommend them. You decide!
UPDATE:
This posting is a follow up to my customer review posting on July 2, 2024 with Custom Vinyl Systems.
My previous review summarizes my frustration over lengthy delays with product deliveries over a six- month period. I now understand the owner did everything he could to speed the process given manufacturer constraints. I’m happy to say that the job was completed to my satisfaction on August 27th with final inspection on August 28th.
I chose CVS because they have an excellent product that includes a five- track system with double insulating glass. I wish the company, and its owner, Phil *****, continued future success.
Custom Vinyl Systems of Florida Response
07/03/2024
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