Business ProfileforFive Star Pool

I have a contract that states warranty for fiberglass shell at 15 years. Labor and material at 1 yr. I sent Five Star Pools a text showing numerous holes in the pool shell. Five start responded by saying the pool was no longer in warranty. I attached a copy of the contract showing 15 years on the shell. They did not respond. I asked if they were going to stand by the warranty. No response. Previous history that shows a pattern: Since the completion of the re-surfing of the pool I have had nothing but issues with Five Star Pools. They had to do a new gel coat application because the original job was not done correctly. However, before they agreed I had to deal with negative e-mails, texts and calls. We had to take pictures and constantly go back and forth on the issue. By God never let me come out and see what the issue is and come up with a solution. What gets my goat is the contract says 3 coats of fiber glass to the shell and three coats of gel coat. If they actually had applied all three coats then why did they have to redo another application. Now the old pool shell is showing through the new gel coat. Also, why are there holes in the shell now? For the gel coat the response was I want to see pool chemical logs. Well the contract doesn't say anything about logs or what the chemicals need to be maintained at. Then the response became out of warranty. I had another company come out and give me an opinion on the gel coat and fiber glass coating to the pool. The response was the pool was done incorrectly. Like the previous interactions instead of sticking to the warranty or coming up with a solution "I expect the response to be that I'm the issue and then they will berate me" in their response, if they respond.