We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Gordon Chevrolet Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Gordon Chevrolet Inc

              1166 Blanding Blvd Orange Park, FL 32065

            • Gordon Chevrolet Inc

              PO Box 307 Orange Park, FL 32067

            Business ProfileGordon Chevrolet Inc

            New Car Dealers
            Multi Location Business

            Contact Information

            1166 Blanding Blvd

            Orange Park, FL 32065

            Visit Website
            (904) 272-2200

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Gordon Chevrolet Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Gordon Chevrolet Inc

                1166 Blanding Blvd Orange Park, FL 32065

              • Gordon Chevrolet Inc

                PO Box 307 Orange Park, FL 32067

              Location of This Business
              1166 Blanding Blvd, Orange Park, FL 32065
              BBB File Opened:
              5/1/1992
              Years in Business:
              33
              Business Started:
              9/16/1991
              Business Started Locally:
              9/16/1991
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/27/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I'm purchased a vehicle from them and it had a massive oil leak,AC went out,
              Read More
              Read 2 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              William A

              01/05/2024

              Gordon Chevrolet Used Vehicle lot sold me a 2019 *** X31 ****** in July of 2023 saying that the vehicle was 100% inspected and fully functional. Unfortunately, this was not the case. Since July, the vehicle has been in the shop for multiple issues including, a nonfunctional forward crash camera, a rear window leak, transmission shifting issues, 2 separate check engine lights, one for defective injectors and one for a defective emission control fuel pump pressure control module.The salesman ********************* of course, blamed the service department, and the service department of course blames the sales department. Thankfully for me some of these repairs were still covered under the *** ****** 3 year warranty, however the transmission issue has cost me $800 for a temporary fix, the 8 speed automatic transmissions installed in *** and ***** vehicles are total pieces of junk and problematic right from the factory. Do yourself a big favor and PASS on Gordon Chevrolet if you are looking to buy a new or used vehicle.

              Gordon Chevrolet Inc Response

              01/08/2024

              We service and inspect every used vehicle we sell including the one you bought from us 17 months ago. If the vehicle is functioning properly, and there are no codes to indicate a problem, we then offer them for sale as was the case with yours. Even if a vehicle is inspected, we cannot guarantee it will not have a breakdown or a defect arise. No one can predict the future. Fortunately your truck had part of the 36/36 warranty, which covered the things you mentioned, and still has some powertrain coverage through the end of this year. Any Transmission issue should be covered. The dealer you have been taking it to since July of 2022 when you bought it, should be able to help with this.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.