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            Business ProfileLighthouse

            Debt Relief Services

            Contact Information

            Orlando, FL 32811-6433

            Visit Website
            (855) 229-1498

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Overview

            Lighthouse is not affiliated with the Departmentof Education or any other academic or governmental entity.

            U.S. Department of Education offers information on student loan forgiveness and consolidation for free. For application information visit Students Loans US Department of Education

            Business Details

            Location of This Business
            Orlando, FL 32811-6433
            BBB File Opened:
            6/26/2019
            Additional Contact Information

            Fax Numbers

            • (888) 990-0579
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/29/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Lighthouse promised to get my debts in one place pay them a certain amount each month in a reduction of total owed These were credit cards student loans. 350 was being taken out of my ach every month yet no resolution I continued getting calls from creditors etc. I called Lighthouse multiple times no answer unable to reach a live person. I called global holdings since they were the company debited from my bank. They gave me the run around I needed to contact Lighthouse they were the company that handled my account. This is so frustrating due to being on limited income.
            Read 5 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Emma G

            05/22/2022

            Lighthouse processing reached out to me regarding my UOP student loans since UOP discontinued my program. I paid $1,200 upfront and they promised that the fee would remove student loans from my credit. I have attempted to contact this business and my emails were returned as blocked. I would like a refund. I still have my student loans reflecting on my credit and I have not heard any communication from anyone on my claim.

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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