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Find a Location

Junk Removal Rangers, LLC has 1 locations, listed below.

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    Business ProfileforJunk Removal Rangers, LLC

    Junk Removal

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Junk Removal Rangers, LLC had not obtained a necessary license from Florida Department of Business & Professional Regulation. BBB encourages you to contact the following agency or agencies to confirm this information: - www.myflorida.com/dbpr - 8504871395
    Licensing:
    BBB confirmed that Junk Removal Rangers, LLC had not obtained a necessary license from Florida Department of Health. BBB encourages you to contact the following agency or agencies to confirm this information: - https://ww2.doh.state.fl.us/IRM00PRAES/PRASLIST.ASP - 8504880595

    Additional business information

    Additional Info:
    $100 Cancellation fee applies for cancellations after the business arrives on the job and provides the final, firm quote. 
    Advertising Review:

    In April 2024, BBB contacted the business regarding the following advertising and licensing concerns: 

    BBB is unable to locate Florida Department of Health permitting for the following services: ‘biohazard cleanup’ ‘crime scene cleanup’ “sewage cleanup".  BBB is also unable to confirm DBPR licensure for the following services: light demolition, air duct cleaning, mold removal, elevator restoration.  

    “Save $20 when you book online” 
    “No Surprise Fees.  You approve the quote and we get straight to work with zero hidden fees.”
    "Whenever possible, we donate and recycle your unwanted items."
    "Greater Orlando’s #1 Junk Removal Provider! Same Day Service. Instant Upfront Estimate*
    “Junk Removal Rangers is #1 for junk removal in the Greater Orlando Area!”
    “Junk Removal Rangers is the #1 appliance removal company near you.”

    To date the business did not repond or provide further information.

    BBB Code of Advertising indicates: 

    1. Basic Principles of the Code
    1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
    1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
    1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
    1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

    28. Objective Superlative Claims
    Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.

    Florida State Statutes Chapter 489 indicates:
    REGULATION OF PROFESSIONS AND OCCUPATIONS
    Chapter 489
    CONTRACTING
    View Entire Chapter
    489.127Prohibitions; penalties.--
    (1)No person shall:
    (a)Falsely hold himself or herself or a business organization out as a licensee, certificate holder, or registrant;
    (b)Falsely impersonate a certificate holder or registrant;
    (c)Present as his or her own the certificate or registration of another;
    (d)Knowingly give false or forged evidence to the board or a member thereof;
    (e)Use or attempt to use a certificate or registration that has been suspended or revoked;
    (f)Engage in the business or act in the capacity of a contractor or advertise himself or herself or a business organization as available to engage in the business or act in the capacity of a contractor without being duly registered or certified;

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5796 Hoffner Ave Ste 601, Orlando, FL 32822-4822
    BBB File Opened:
    2/1/2022
    Years in Business:
    3
    Business Started:
    9/1/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Restoration Bio Rangers
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cassie

    1 star

    03/11/2024

    We called a few weeks ago to get information on a post-estate sale clean up. They told us to send pictures and they sent us a quote for $1300-1500 and assured me after the sale I could send new pictures for an updated quote. We sent in the new pictures and received a quote for $395-475. Drivers showed up over 5 hours late (the original work order was lost and they said they would get us in today). We picked the company because their website stated they would donate usable items. They showed up in a open top dumpster truck and tried to tell us it would be $1800 because we had over 2 trucks of items. There was no way. I called and they said they could do a single truck load for $780! Double my quote. I called again and they agreed to honor the $475 quote but would only fill the truck, so basically they would only take what would fit. So we decided not to have them take the furniture pieces and they cleaned out the garage and the inside of the house of the smaller items. They swore it would be more than a truck load, but it all fit. To add insult to injury their driver began aggressively throwing out all of the kitchen items. I could hear glass shattering as they threw things into black bags. There was art work that ended up shattered in the truck because they threw scrap wood on top. Basically everything that could have been donated was broken and trashed. When I spoke with the owner he apologized and swore this wasn't how they did business. We booked this service to clean out my parents house. My father passed away and my mother is having to downsize. Parting with her things was hard enough, but to listen to a couple guys trash the things my dad worked hard to buy for them was horrifying. I felt like it was a bait and switch and even said to the drivers "I don't know what scam you're trying to run here, but that quote is unacceptable. Even higher than the original quote that included a full house of things!"

    Junk Removal Rangers, LLC Response

    09/20/2024

    Dear ******,Thank you for sharing your feedback. Id like to clarify a few details regarding your recent service experience. The pricing we provided was based on the images we received for the estimate. As explained, upon arrival, our team conducts an in-person assessment to verify the load size and weight. After the walk-through, we noted that the load size was larger than initially indicated. We communicated this to you, and the adjusted pricing was agreed upon before any items were removed from the property.Your appointment window was scheduled between 11:00 AM and 12:30 PM, and our team arrived at 12:30 PM, not five hours late as mentioned. Additionally, we applied a discount to accommodate your budget, as we strive to be understanding of our clients' circumstances.We take claims of misconduct seriously and would never engage in any inappropriate behavior as described in your review. If there has been a misunderstanding, please contact us directly at ************, and well be happy to address your concerns further.While we value all feedback to help us maintain our high standards of service, we also need to protect our business against false claims.Sincerely,Junk Removal Rangers

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