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Find a Location

District Lines has 1 locations, listed below.

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    Business ProfileforDistrict Lines

    T Shirts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    District Lines specializes in design, merchandise printing and online store fronts.

    Business Details

    Location of This Business
    6424 Forest City Rd, Orlando, FL 32810-4322
    BBB File Opened:
    3/13/2008
    Years in Business:
    17
    Business Started:
    1/16/2007
    Business Started Locally:
    1/16/2007
    Business Incorporated:
    1/16/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • AKT Enterprises
    • Ticketspin
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 6:00 PM
    Su:
    10:00 AM - 6:00 PM
    Business Management
    • Andrew Tonico, Customer Support Manager
    Contact Information

    Principal

    • Alex Tchekmeian, Chief Executive Director

    Customer Contact

    • Alex Tchekmeian, Chief Executive Director
    • Andrew Tonico, Customer Support Manager
    Additional Contact Information

    Website Addresses

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Danielle L.

    1 star

    11/09/2023

    Absolutely the worst customer service. I placed an order on 9/01/23 for 3 items that showed in stock. Three weeks went by and I hadn't received shipping notification so I contacted them to inquire about my order and told me that one item is no longer available, so they put my order in backorder queue. I gave a replacement and was told the entire order would ship in a couple of days. Another week went by without shipping notification so I contacted them again. Now they tell me one of the items is a Pre-Sale due on 10/16 (that was not true, it was showing in stock on their site). On 10/16 they emailed me and said that the pre-sale came in and they were sorting the order and would ship in 4 days. A week went by and still no shipping notification, so I contacted them again. Now they tell me that they don't have my size on the item that was supposedly a pre-sale and just came in, and asked me if l would take another size. I told them absolutely not and asked for a managers name & number. Of course, I haven't received any response. Two emails requesting that information and one phone call and still no response at all. I emailed again and requested a refund and told them that I would file a dispute and report them to the BBB if I do not receive the refund. No response to the email. I sent a second email request the refund and still no response. After 10 weeks and all communication has stopped, I have filed a dispute with my credit card company. I'm very upset as I was really looking forward to receiving this merchandise from my favorite band. Thankfully I heard they are stopping business with District Lines, but it's too late for me. Stay very clear of this company. Terrible customer service and I would give them zero stars if I could!

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    BBB Serving Central Florida

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